Hello and welcome to Radical Cander, a podcast from Panoply and Gretchen Rubin's Onward Project about how not to hate the boss you have or be the boss you hate.

I'm Russ Laraway, co-founder of Cander Inc. and career-long operational manager across the Marines, Google and Twitter.

And I'm Kim Scott, also co-founder of Candor, Inc., former executive at Google and Apple,

and CEO coach at Twitter, Dropbox, and a bunch of other great companies.

I'm also the author of Radical Candor.

Available now.

Please buy a copy.

Okay, in today's episode, we're talking about the thing that everyone loves to hate

meetings but we think we'd how to make them better so along the way we'll talk about one an

opportunity you as the boss may be missing in your meetings two will answer a listener question

about annoying meeting habits that both bosses and their

employees are sometimes guilty of. And three, we'll finish with tips for better meetings in our

candor checklist. Here we go. First, we want to talk about meetings and how they relate to feedback,

a topic that we love, as you know by now.

Joining us for this first part of the episode is Claire Johnson, C-O-O-O-A-Stripe, and a great friend of ours.

For those of you who don't know, Stripe is the easiest way to handle all your payments if you're running an online business.

I also used to work with Claire at Google.

Welcome, Claire.

Thank you.

Thanks, Kim and Russ.

Claire, you have a great meeting story from many years ago when you worked at that media consulting business.

Your boss was named Paul.

...