Lt. Col. Scott Mann - The Generosity of Scars

Waste No Day: A Home Services Motivational Podcast

Brian Burton & Nate Minnich

Entrepreneurship, Business, Business:entrepreneurship

5.0 • 547 Ratings

🗓️ 11 May 2026

⏱️ 95 minutes

🔗️ Recording | iTunes | RSS

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Summary

🚨BOOT CAMP IS BACK🚨 Atlantic City. July 17th and 18th. Two days on objections, in-home sales, and the real conversations most techs are losing right now. Tickets and VIP info at: wastenodaybootcamp.com Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community, join today https://wastenoday.pro/BCC Join the Waste No Day! Facebook group: https://wastenoday.pro/FBgroup Lieutenant Colonel Scott Mann is a former Green Beret who spent most of his adult life in Army Special Forces, serving in places like Colombia, Peru, Ecuador, and Afghanistan. His work focused not just on combat, but on building trust in low-trust environments - helping small teams connect with locals and turn them into strong partners. After the military, he shifted that same focus on human connection into leadership coaching, storytelling, and writing. He’s the author of Nobody’s Coming to Save You and his newer book The Generosity of Scars, and he’s known for helping leaders improve by focusing on relationships, storytelling, and real human connection. In this episode, we talked about storytelling, leadership, trust, emotions, struggle... Website: https://scottmann.com/about/, tfpineapple.org Podcast: https://www.youtube.com/@TheScottMannPodcast Play: 11 Days WND Ep: 04/14/2025 Scott Mann - Build Unbreakable Connections Through Authentic Storytelling Books: Nobody’s Coming to Save You, The Generosity of Scars Concepts: Rooftop Leadership

Transcript

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0:00.0	Engagement is the management of energy, yours and those around you.
0:05.5	And you can only sustain that emotional temperature for so long.
0:09.2	You can only keep it up there for so long.
0:11.4	And if you can just ask thoughtful opening it in questions, let them tell the story.
0:15.4	You don't need to tell a story right now.
0:16.8	Let them tell their story.
0:19.6	Welcome to the Waste No Day podcast, a podcast specifically for and about the home services industry as it relates to plumbing, heating, air conditioning, and electrical.
0:30.4	More than a podcast, Waste No Day is a credo, a determination, a mindset.
0:36.0	It is a never-ending discipline. It is a refuse to lose pursuit. It is a never-ending discipline.
0:38.1	It is a refuse to lose pursuit.
0:40.3	It is a wake-up call every morning to waste no day.
0:44.0	Now here's your host, Brian Burton and Nate Minnick.
1:01.1	Hey, welcome to another episode of the Waste No Day podcast, your host, Nate and Brian, hanging out with you again. Looking forward to another great episode. This time, we are bringing back on
1:05.5	fan favorite and honor to the show, Lieutenant Colonel Scott Mann. We are super excited and really feel valuable to have a secondary conversation with him.
1:14.5	We had a great one with him back in April of last year, 2025,
1:18.1	and we're looking forward to continuing the conversation,
1:20.2	this time focusing on the idea of story, the power of story, the power of struggle,
1:25.9	and how it can be effective not only in your own life, but in the lives of those whom you surround yourself with and that you know and love. It's going to be a great conversation. Scott's always a blast to hang out with, and he has so many stories on his own that are so interesting to listen to, and he's just such a way of being calm about delivering those things can be really impactful. Before we get to that,
1:45.5	though, we're going to have a bit of a conversation ourselves, and we're going to have a little bit
1:48.5	of an introduction here kicking off with a quote from Brian. In chaos, people don't follow rank.
1:56.0	They follow trust. Lieutenant Colonel Scott, man.
2:06.5	Yeah, so I know at our office, and Brian, I know you've been a part of this too,
	...

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