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The Home Service Expert Podcast

Leading for Success: Strategies to Become a More Influential and Effective Leader

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.8705 Ratings

🗓️ 15 September 2023

⏱️ 94 minutes

🧾️ Download transcript

Summary

Keith Mercurio is currently the Senior Director of Executive Success at ServiceTitan and is the Founder/CEO of Ethical Influence Global. For more than seven years, he was the Director of Training for Nexstar Network, wherein he built and refined over 20 transformational training programs, oversaw the development of a 15-person training staff, conducted over 120 events per year, and trained 7,000 people annually.

In this episode, we talked about coaching, public speaking tips, relationships…

Transcript

Click on a timestamp to play from that location

0:00.0

We'll be talking about revenue. They'll talk about how many trucks they have on the road, because those are the two big measurements that have forever created the ego slap of the trades of business owners. And, you know, I mean, how many people that go out there and or this one, they find out somebody is, you know, a $2 million shop when they're a $10 million shop, and they immediately

0:21.2

lose interest in that person, right? Because they've just disqualified them as being someone

0:26.1

that they would aspire to be. And how often we'll spend time at a bar impressing people

0:32.6

rather than being impressed by people? How much time we'll spend at that bar telling people what we know rather

0:38.3

than being curious about what we don't know. And so these ongoing desires, whether it's the

0:43.3

folks that have achieved what they have, we look immediately to somebody's credentials to decide

0:47.7

if they're worth listening to, rather than listening to the message to listen to it for what

0:53.1

can I learn within this message.

0:55.2

What is there that's a value?

0:56.9

What is there that's into what can I learn about this person?

1:00.0

That's the thing, man, is that that premise of knowing, you know, to know is the least

1:05.3

productive state for learning.

1:07.5

Welcome to the home service expert where each, Tommy chats with world-class entrepreneurs

1:13.0

and experts in various fields, like marketing, sales, hiring, and leadership to find out what's

1:19.2

really behind their success in business. Now, your host, the Home Service Millionaire, Tommy Mello.

1:29.5

Before we get started, I wanted to share two important things with you.

1:32.9

First, I want you to implement what you learned today.

1:35.7

To do that, you'll have to take a lot of notes,

1:37.9

but I also want you to fully concentrate on the interview.

1:41.5

So I ask the team to take notes for you.

1:43.4

Just text,

1:56.0

note, N-O-T-E-S, to 888-526-1-2-99. That's 888-526-1-2-99, and you'll receive a link to download the notes from today's episode. Also, if you haven't got your copy of my newest book, Elevate, please go check

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