Kristofer le Sage de Fontenay, Insurance Leader UK: Capgemini: Solving client pain points with the power of digital (272)

InsTech - insurance & innovation with Matthew Grant

InsTech

Entrepreneurship, Investing, Business

4.8 • 50 Ratings

🗓️ 29 October 2023

⏱️ 20 minutes

🔗️ Recording | iTunes | RSS

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Summary

Capgemini is an information technology services and consulting company which partners with businesses to develop innovation solutions. In this episode, Matthew Grant speaks to Kristofer le Sage de Fontenay, Insurance Leader at Capgemini, about the company's investment in generative AI. Capgemini is focusing on helping clients solve their pain points through digital solutions, investing $2 billion USD in generative AI over the next three years and recruiting 30,000 new people with expertise in data and artificial intelligence. Tune in to find out how Capgemini is trying to alleviate pain points including legacy systems, data access and control, and talent acquisition. Talking points include: Developing and investing in generative AI Consumer trust in generative AI The potential for advertising through AI If you like what you're hearing, please leave us a review on whichever platform you use or contact Kristofer le Sage de Fontenay and Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe how generative AI can be deployed and developed within a company. Define various pain points in the insurance industry and their causes. Summarise the factors that need to be considered before integrating generative AI into an industry. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 272 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Transcript

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0:00.0	Good morning, good afternoon, maybe even good evening.
0:10.3	Matthew Grant here, and I'm dodging the autumn rains in the UK as Storm Babette has been
0:14.7	dumping on us for the last few days and the country's come to a grinding halt.
0:18.6	But we're also into the final week of the Rugby World Cup,
0:21.2	and I've noticed that the World Cup and Instect both have one large thing in common.
0:25.3	Or maybe that's a few things.
0:26.5	And that is the support of some of the world's largest company.
0:29.8	Well, Cap Gemini is one of those companies,
0:31.5	and I was delighted to have the chance to talk again to Chris LaSage de Fontenet
0:34.5	and hear how the company is investing $2 billion in generative AI
0:38.5	and what Chris and his colleagues are seeing from their experience of working with insurance.
0:42.9	Now, if you're interested in generative AI, then we also have a regular newsletter that covers
0:46.9	specifically what insurance are doing in that area, and you can find that along with information
0:50.9	about our reports, interviews, forthcoming events and the companies we are
0:54.6	working with on our website, www.instech.com. Chris, great to have you back on the podcast. This time it's
1:04.4	even better because we're doing it face-to-face. Last time you were on, you've got your 1,000
1:09.2	fans award, which means you had over 1,000 listeners.
1:11.5	In fact, you had 1,200, which is brilliant. So we've got to beat that today. A little bit of
1:15.1	background to Cap Gemini. You're one of the largest professional services organizations worldwide.
1:20.3	You've got about 360,000 people around the world working across a whole range of industries,
1:25.3	including, of course, insurance. Your role is as insurance practice leader, and I know one of the areas that you've been
1:32.3	particularly interested in focusing on is this whole topic of generative AI.
	...

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