Jason Liu, CEO: Zywave: Focus on the customer front-end (271)

InsTech - insurance & innovation with Matthew Grant

InsTech

Entrepreneurship, Investing, Business

4.8 • 50 Ratings

🗓️ 22 October 2023

⏱️ 40 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Zywave provides a platform of modular solutions that enables digital distribution and revenue operation optimisation for insurers and brokers. Over the past five years, the company has made ten acquisitions, spending nearly $1 billion dollars to bring leading brands and innovative companies together under one unified organization. Join Matthew as he speaks to Zywave CEO, Jason Liu on how the company is a fast growing and ambitious player in the space, as well as how it focuses on the customer and external front-office operations. Curious to find out more? Jason Liu co-authored with Don Bailey “The Sales Revolution” on demystifying digital distribution. Key talking points: Evolution versus revolution - when disruption is your friend Why focus on the customer front end trumps back end Merging data and software - acquisitions that allow software to be more intelligent and automated Funding in 2023 - the Impact of private equity on insurance Top tips for a CEO - Running, mental health and company culture If you like what you're hearing, please leave us a review on whichever platform you use or contact Jason Liu and Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain how data and software integration can occur Identify why Application Process Interfaces (APIs) are key for industry integration Summarise the changes the insurance industry has seen due to private equity If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 271 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Transcript

Click on a timestamp to play from that location

0:00.0	Jason, great to have you been watching ZyWave with great interest over the last few years,
0:05.5	have been in the case the wrong way.
0:06.3	It's like I think one of the biggest companies that people don't know about.
0:10.0	So we're going to talk a bit more about that.
0:11.7	But I believe you're calling in from, if not head office itself, but pretty close by in Chicago.
0:17.7	Yes.
0:18.3	Greetings from Chicago, Matthew.
0:20.5	ZyWave is actually headquartered in Milwaukee, but I'm based in Chicago. Yes. Greetings from Chicago, Matthew. ZyWave is actually headquartered in Milwaukee,
0:23.7	but I'm based in Chicago. Well, our research tells me that Milwaukee is famous for brewing
0:28.2	Harley Davidson, and I also happen to know they make great power tools, but I guess ZIWave as well,
0:32.9	one of the success stories of Milwaukee. You know, we do have a sizable office and we have a really
0:38.2	good bar in our office. So we open it up to our employees. And certainly in the summers, we have
0:43.5	nice patio parties. So it's good for that reason. But yeah, you know, also Milwaukee Bucks
0:50.9	won the, you know, won the NBA a couple of years back.
0:54.9	So there's a lot to celebrate.
0:57.4	You know, Zayway is north of a thousand employees, of which, you know, a few hundred
1:01.6	lived in Milwaukee, so it's a very much of a global company.
1:05.1	But the business has been around for about 30 years and the roots and founding have been in Milwaukee.
1:18.6	Okay. for about 30 years in the roots and founding have been in Milwaukee. Hello and welcome Matthew Grant here. Now, if you've ever wondered what it's like
1:22.5	running a large company, then you're about to find out. Jason Liu has been CEO of
1:26.8	Zaiway for five years, and in that time, it's been one of the most acquisitive tech companies, then you're about to find out. Jason Liu has been CEO of Zaiway for five years,
1:28.4	and in that time, it's been one of the most acquisitive tech companies serving the insurance
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from InsTech, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of InsTech and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.