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The Home Service Expert Podcast

Keeping Your Brand Top of Mind through Exceptional Customer Service

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.8705 Ratings

🗓️ 6 May 2022

⏱️ 71 minutes

🧾️ Download transcript

Summary

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses.

 

In this episode, Tommy is joined by Danny Kerr, Managing Partner at Breakthrough Academy, and host of the Contractor Evolution podcast, as they talked about sales, finance, training, marketing...

Transcript

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0:00.0

I think hiring yourself out, making yourself obsolete in the current job you're in.

0:04.4

And it's not to go sit back and relax.

0:06.2

It's to spend time on the next step of the company.

0:08.7

I think too many people build themselves jobs, get comfortable with that job.

0:12.6

And then that's kind of what they do.

0:13.8

And whether it's them and two guys or five guys, guys and girls, that's kind of where people stay.

0:18.5

Unless you go, wait a minute, I'm doing a lot of crew moves,

0:21.4

doing a lot of estimates, I'm doing a lot of paperwork. There's stuff that you're doing that's

0:27.2

taking up your time that's $20 to $30 an hour job. That could be somebody else's job so you can go

0:32.0

do things that are $100 an hour job, right? So it's just don't ever get complacent with the way things are and just say, hey,

0:39.0

well, I'm busy, so I can't see myself doing much more. Say, what are those things I'm busy with

0:42.8

and how do I delegate them down? Wow, I got to pay $60,000 a year for someone to do that. Okay,

0:47.3

well, how much do I need to book to pay that salary? Okay, well, maybe that's my next motivator to grow my company. Welcome to the Home Service Expert, where each week, Tommy chats with world-class

0:56.8

entrepreneurs and experts in various fields, like marketing, sales, hiring, and leadership

1:02.1

to find out what's really behind their success in business.

1:06.4

Now, your host, the Home Service Millionaire, Tommy Mello.

1:17.3

Welcome back to the home service expert uh got a very special guest today on the q and a which will be really really fun uh danny kerr one of the smartest guys

1:22.5

i've met works with tons and tons of clients you know benj city's worked with about 2,000 people

1:28.8

onboarded throughout his career so just really been able to see it from a third perspective i'm

1:34.2

in the middle of it danny's worked with lots of people in your shoes i do have a lot of questions here

1:40.2

already but let's let's just do a few announcements.

1:46.2

If you haven't heard of the book, you go to homeserviceminor.com for slash podcast.

...

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