Jennifer Colosimo: Expect a Lot, Care a Lot

FranklinCovey On Leadership

FranklinCovey

Business, Management

4.6 • 215 Ratings

🗓️ 14 April 2026

⏱️ 22 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Leadership is a constant tension between driving results and genuinely caring for people. Jennifer Colosimo, former president of FranklinCovey's enterprise division, shares how great leaders navigate that balance. Drawing on decades of experience across consulting, sales, and executive leadership, she explains why performance and people leadership cannot be separated—and why expecting more from teams must be matched with stronger coaching, clarity, and trust. Colosimo also outlines the core ideas behind her upcoming book, Expect a Lot, Care a Lot, including practical approaches to feedback, delegation, and building high-performing teams. As Will Houghteling steps away from the show and passes the hosting role into her hands, this episode marks an evolution of FranklinCovey On Leadership—setting the tone for what leadership looks like in practice: principled, demanding, and deeply human. FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization. To learn more, email us at info@franklincovey.com, visit franklincovey.com, or call us at: 1-888-868-1776

Transcript

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0:00.0	Hello and welcome to another episode of Franklin Covey on leadership.
0:08.0	I'm your host, Will Hodling.
0:10.0	Today's episode is a little different.
0:12.0	After nearly five years working at Franklin Covey and nearly 40 episodes of On Leadership,
0:17.0	I'm going to be moving on to a new opportunity.
0:19.0	And so today's episode is going to be introducing you to your new host, who is the one and only Jen Colisemo.
0:26.0	Jen Colisemo has been at Franklin Covey for many years. She's served as our president of the Enterprise Division.
0:31.6	She has served in a number of different sales leadership roles prior to that. She's been a delivery consultant.
0:37.3	She's been a client partner
0:38.7	a chief learning officer and much much more i have really enjoyed the opportunity to lead frank
0:44.4	and covey on leadership i have had so many incredible conversations with leaders and leadership experts
0:49.7	and i'm excited to hand the reins over to Jen. Jen is an incredible leader herself,
0:54.6	and she is charismatic and engaging,
0:57.0	and she will be a wonderful host
0:58.9	of this podcast conversation going forward.
1:01.2	So Jen Colisemo, welcome to Franklin Covey on leadership.
1:04.4	Thank you, Will, and let me congratulate you
1:07.0	on your spectacular, insightful run as the host.
1:10.1	Awesome, thank you so much.
1:11.8	So for today's episode, I'd like to interview you as an introduction to the podcast.
1:16.1	And so let's start a little bit on the personal side.
1:18.8	I just gave a very brief intro on you as Franklin Covey leader, but tell me about life
	...

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