In today’s episode, we cover the mastery of sales with Jeb Blount. Jeb is the best-selling author of over 13 books and among the world’s most respected thought leaders on sales, leadership, and customer experience. He helps leaders to develop leadership and coaching skills and shows them how to apply a more effective organizational design and cultivate a high performance sales culture. Sales is often considered a field for extroverts, so why do world-class salespeople consider introverts to have the greatest potential, what can you do as an introvert to become a great salesperson, and what is the biggest challenge introverts face in sales? What to Listen For How Jeb Blount get started in sales – 1:06 Can introverts be world-class performers in sales? What are the three myths about sales? – 5:35 What are the five basic questions people ask themselves about you when talking to you? What do so many people get wrong about being great at sales? What is the greatest gift you can give another human being and why is that gift critical in the world of sales? The one problem introverts have in sales – 9:46 What are the two types of listening and when should you use each one? What can you do to stop making assumptions? – 23:45 What is the WAIT acronym and how can you use it to keep yourself in check when interacting with potential customers? Why are moments of silence in conversation so important in sales? Theses traits mean certain failure for people new to sales – 35:00 What is one of the biggest hurdles entrepreneurs face when starting a business for the first time? What can you do to overcome yesterday’s mistakes every day you wake up? Strategies for handling objections – 46:45 What framework can you use for overcoming objections? What is the difference between a good salesperson and a great salesperson? Introverts aren’t regularly associated with great salesmanship, but as the world evolves, introverts have an edge in sales. People want to be valued and they want to be understood. The more you can listen and ask questions, the better idea you will have about how you can solve their problem. A Word From Our Sponsors Share your vulnerabilities, victories, and questions in our 17,000-member private Facebook group at theartofcharm.com/challenge. This is a unique opportunity where everyone — both men and women — celebrate your accountability on the way to becoming the best version of yourself. Register today here! Resources from this Episode Jeb Blount’s website Sales Gravy Sales EQ by Jeb Blount Check in with AJ and Johnny! AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube Learn more about your ad choices. Visit megaphone.fm/adchoices