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The Interview

James Daunt: Is the books industry a place where creativity and diversity truly thrive?

The Interview

BBC

News, Politics, Government

4.3537 Ratings

🗓️ 20 March 2023

⏱️ 24 minutes

🧾️ Download transcript

Summary

Stephen Sackur speaks to the hugely successful bookseller James Daunt. From Waterstones to Barnes & Noble he has fought off ebooks and online retail to revive bricks and mortar bookstores. But is the books industry a place where creativity and diversity truly thrive?

(Photo: James Daunt in the Hardtalk studio)

Transcript

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0:00.0

The attacker had very good knowledge of banking systems.

0:04.2

$2.1 billion in stolen funds.

0:06.4

Money laundering operations.

0:07.7

A cyber criminal group.

0:08.8

These are smart guys.

0:09.9

From the BBC World Service, The Lazarus Heist is back for a brand new season.

0:14.0

Catch up with Season 1 of the podcast now by searching for The Lazarus Heist, wherever you get your BBC podcasts.

0:20.7

And get ready for season two coming next week.

0:25.4

Welcome to Hard Talk on the BBC World Service with me, Stephen Sacker.

0:30.3

My guest today began his professional life as a banker, but within five years allowed his

0:35.7

passion to get the better of him and threw in the bank for a bookshop.

0:40.7

James Daunt borrowed money to buy a fusty old shop in central London in 1990.

0:45.9

After a tough beginning, his ambition to create a bookshop vibe based on passionate staff

0:51.9

building a buzz around the books they really love paid off. In 2011,

0:57.0

he was hired to turn around the fortunes of a much bigger chain of UK bookshops, Waterstones.

1:02.6

And four years ago, he took on the ailing US bookseller, Barnes and Noble as well.

1:08.2

He's been a key player in the revival of the book's business after a period when

1:12.6

e-commerce and e-books appeared to represent an existential threat, both to book and bookstore. But while

1:20.5

profits are again being made, the book's business still faces a host of challenges. The vast majority

1:25.7

of writers struggle to earn a living. Do we really want to live

1:29.1

in a world of homogenized bestsellers, often written by celebrities? And in an age of increasingly

1:35.2

fierce culture wars, are there signs that the publishers and the booksellers are putting

...

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