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Waste No Day: A Home Services Motivational Podcast

Jack Johnston - The Mindset Shift That Turned a Sales Skeptic Into a Top Performer

Waste No Day: A Home Services Motivational Podcast

Brian Burton & Nate Minnich

Entrepreneurship, Business, Business:entrepreneurship

5.0546 Ratings

🗓️ 23 March 2026

⏱️ 78 minutes

🧾️ Download transcript

Summary

Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community, join today https://wastenoday.pro/BCCJoin the Waste No Day! Facebook group: https://wastenoday.pro/FBgroup Jack Johnston is a fourth-generation plumber from Phoenix. Known in his shop for constantly working to improve and helping lift up the people around him, Jack recently hit $1.6 million in revenue in a year.  In this episode, we talked about sales, relationships, fear, communication, trust...

Transcript

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0:00.0

You are the locked door between your clients and a perfect plumbing system, a perfect garage door, a perfect electrical system.

0:14.0

You are that barricade getting in the way of them having awesome stuff, And that is a disservice to your clients.

0:23.1

At the very least, open the door, show them what's on the other side, and then let them decide.

0:31.5

Welcome to the Waste No Day podcast, a podcast specifically for and about the home services industry as it relates to

0:39.0

plumbing, heating, air conditioning, and electrical. More than a podcast, Waste No Day is a credo,

0:45.7

a determination, a mindset. It is a never-ending discipline. It is a refuse to lose pursuit. It is a

0:52.8

wake-up call every morning to waste no day.

0:56.0

Now here's your host, Brian Burton and Nate Minnick.

1:08.5

Hey, welcome to another episode of the Waste No Day podcast, your host, Nate and Brian,

1:13.5

hanging out with you again.

1:14.5

Looking forward to another great episode.

1:16.4

This time, we are inviting on the show one of Brian's own teammates, Mr. Jack Johnston.

1:22.6

He's going to be talking about how he did not become a sales guy.

1:25.5

He did, in fact, become sales professional at one and a half

1:28.6

million plus last year in the plumbing field. And we're excited for that conversation. It's going to be a

1:33.8

good one. He's an easy, loving guy, and it's great to listen to him and have a good conversation.

1:39.0

Of course, you're going to enjoy that after you endure an introduction with Brian and myself here.

1:45.0

And we're going to kick it off with a quote from Brian.

1:47.7

Mr. H. Jackson Brown Jr. wrote,

1:52.8

earn your success based on service to others, not at the expense of others.

2:01.8

H. Jackson Brown, Jr.

2:04.9

Yeah. Not familiar with the author, but I do like the quote.

...

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