It’s Not Your Fault, It’s Going To Be OK
Loan Officer Freedom
Carl White
4.9 • 753 Ratings
🗓️ 31 July 2023
⏱️ 10 minutes
🧾️ Download transcript
Summary
Welcome to Loan Officer Freedom, the #1 podcast in the country for loan officers, hosted by Carl White.
Join Carl as he shares one of the best scripts to convert prospects into close clients.
He emphasizes the importance of having conversations by design, or scripts, to effectively answer frequently asked questions and increase conversion rates.
He provides a conversation template for when clients are facing challenging situations, reassuring them that it's not their fault, it's going to be okay, and offering to help them navigate through their difficulties.
He also offers insights on adapting to market changes and thriving in the mortgage industry.
Tune in to learn how to use this conversation by design template to build trust and support your clients.
Schedule a one-on-one free coaching call, click here or visit LoanOfficerStrategyCall.com
Transcript
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| 0:00.0 | Hey, gang, Carl White here, broadcasting in the secret headquarters here at the |
| 0:12.6 | mortgage marketing animals and your list of loan officer freedom, number one podcast |
| 0:16.6 | in the world today for loan officers. |
| 0:18.9 | Hey, first of I want to tell you, it's not your fault and it's going to be okay. |
| 0:23.8 | It's not your fault that's being okay. |
| 0:25.6 | That's the title of this episode. |
| 0:27.3 | It's like, Carl, what the heck are you talking about? |
| 0:30.6 | So I'm going to give you one of the best scripts to convert a group of prospects into closed clients. By the way, one of the things that |
| 0:43.2 | will likely bring you more success than any other one thing is what we call over here is |
| 0:48.6 | conversations by design. Conversations by design. Some people call them scripts, right? So having a, some people are like, |
| 0:59.0 | I don't like scripting. Look, having a set way to answer those frequently asked questions, |
| 1:03.9 | you know, like, I don't know, what's your rate? Knowing exactly what to say based on what answer |
| 1:10.4 | consistently gives you the highest conversion rate. |
| 1:14.0 | Well, it's just a smart and profitable way to do things, right? |
| 1:17.0 | So here's one that has done me very, very, very well over the years. |
| 1:21.8 | When you find a client that's in a pickle, and Lord knows, there's plenty of, hell, I've been in a pickle, right? You've |
| 1:30.1 | likely been in a pickle sometime. So when you find a client that's in a little bit of a pickle for |
| 1:34.2 | some reason, say they're, say like they're going through a divorce and now is either buying |
| 1:40.9 | their own home or refinancing out ex-spouse or something like that. |
| 1:46.0 | Or perhaps their credit score has some things on it that perhaps is affecting their options. |
| 1:52.2 | Here's the basic conversation by design template, right? |
| 1:56.4 | That this is my favorite. |
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