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Resilience Development in Action: First Responder Mental Health

Inside The Gate: Vetting Care For First Responders

Resilience Development in Action: First Responder Mental Health

Steve Bisson

Counseling, Honest, Health & Fitness, Education, Social Sciences, Psychology, Mental Health, Self-improvement, Science, Substance Use

5.021 Ratings

🗓️ 11 March 2026

⏱️ 27 minutes

🧾️ Download transcript

Summary

Send us Fan Mail The hardest part of getting help often isn’t the therapy—it’s knowing who to trust when everything feels at risk. We sit down with treatment navigator Nikki Mason to open the black box of first responder mental health: how to spot programs that truly understand police, fire, EMS, and dispatch, why families are the first to notice cracks, and what happens when a call for help goes unanswered. Nikki shares a clear rule that guides her work—if she wouldn’t send a loved one, she ...

Transcript

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0:00.0

Welcome to Resilience Development in Action with Steve Bisson.

0:06.1

This is the podcast dedicated to first responder mental health, helping police, fire,

0:11.4

EMS, dispatchers, and paramedics create better growth environments for themselves and their teams.

0:17.5

Let's get started.

0:39.0

Okay. teams. Let's get started. Hi and welcome to resilience development in action. This is episode 245. In episode 244, I talked about my survey and what I got as feedback, what I'm going to do about it.

0:41.3

So hope you listen to that and you really enjoy it. But today is a great day because I just went to visit this great treatment center.

0:47.2

And I really enjoyed being there.

0:49.5

And I know someone who's lived around here.

0:52.0

I've known her for a long time.

0:57.5

But we haven't had a chance to sit down and do this podcast.

1:00.3

And I'm hoping that you guys enjoy her as much as I do.

1:03.2

She is always there whenever I call.

1:12.6

And she, you know, she really is someone who can help the first responder world a lot better than many, many treaters I've seen, and I'm going to keep it as nicely as I can. And that's what I'm going to say here.

1:16.8

Nikki Mason, welcome to resilience development in action. Thank you. Thanks for having me. I'm really

1:21.9

excited that we get the chance to sit down and chat. I'm just excited to speak to you because we

1:27.0

tend to run by each other.

1:29.7

Yes. You know, I was down, I was up in New Hampshire at the center and we ended up having a

1:35.2

great time, but we were like, hey, it's so great to talk to you. Bye. And then we haven't talked

1:38.8

until pretty much right now. Yes. Yes. It's busy. That's what happens with these,

1:43.8

these relationships you're making this

1:45.4

field in my opinion. What do I know? Well, I feel like I know you, but I think maybe the audience

1:52.7

doesn't know who you are. So you want to do a quick introduction as to who you are? Yeah,

...

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