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Manager Tools

Inheriting A Poor Performer - Part 1

Manager Tools

Mike Auzenne

Management, Leadership, Strategy, Feedback, How-to, Skills, Advice, Development, Careers, Coaching, Business

4.61.4K Ratings

🗓️ 15 October 2012

⏱️ 32 minutes

🧾️ Download transcript

Summary

This guidance discusses how to manage those directs whom you didn’t hire and who have a history of poor performance.

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome to Managers Tools. Today's topic, Inheriting a Poor Performer. Part one. Here we go. When we tell managers that the ultimate tools raising the bar when it comes to hiring,

0:21.0

many, many people complain that they've never gotten to do that, right?

0:25.3

And they don't get to hire, right?

0:27.3

They say they have a direct who's been a poor performer for years.

0:30.6

They've inherited him.

0:32.4

So they tell us, hey, all right, great, but I didn't get the choice.

0:35.0

What do I do about?

0:36.0

The vast majority of managers can't even grip the idea of hiring being the leverage

0:41.0

because they're always inheriting a team, and they don't want to talk about how great hiring can make a team because they're worried about the worst guy in their team.

0:48.0

The guy who's been turfed from place to place, the guy who everybody knows is not a good performer and everybody says well but more good. You know hiring doesn't do any good if I can't get rid of this guy.

0:57.5

Well, okay. We should have released this cast years ago, but what do you do about a poor performer?

1:03.0

Somebody who's known to be a poor performer and in fact the assumption is they're going to work for you and you're not going to do anything about it.

1:11.0

Well, before you tell us what to do though,

1:12.8

tell us the real key secret to having an inherited poor performer.

1:17.6

What's the good part about it?

1:18.7

Because there is some good here.

1:20.5

Yeah, you're going to be the hero.

1:21.6

No matter what, you'll be the hero.

1:23.0

If for some reason you get rid of him, you'll be the first manager who knew enough about being a manager in order to get rid of him.

1:29.0

And if you keep him, you'll keep him and he'll improve.

1:32.0

One of the two things is going to be true.

1:33.5

And you're good either way.

...

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