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HBR IdeaCast

Improving Management at Google

HBR IdeaCast

Harvard Business Review

Hbr, Finance, Entrepreneurship, Business/management, Harvard, Business/entrepreneurship, Teams, Leadership, Economics, Management, Innovation, Communication, Strategy, Business, Marketing, Business/marketing

4.31.9K Ratings

🗓️ 21 November 2013

⏱️ 16 minutes

🧾️ Download transcript

Summary

Eric Clayberg, Google software-engineering manager, talks with Harvard Business School professor David Garvin about the feedback and training that he and others at the company receive through Project Oxygen.

Transcript

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0:00.0

When leadership advice feels like buzzwords and platitudes, it's time to get real.

0:05.9

HPR's podcast Coaching Real Leaders brings you behind closed doors as Muriel Wilkins coaches anonymous

0:11.9

leaders through raw honest career questions

0:14.6

that we all face.

0:15.9

Listen and follow coaching real leaders for free

0:18.3

wherever you get your podcasts. Welcome to the HBR Ideacast from Harvard Business Review.

0:33.8

I'm Lisa Burrell.

0:35.5

The subject of today's podcast is how Google grooms its managers.

0:39.8

Harvard Business School Professor David Garvin

0:42.4

recently interviewed Eric Klaberg, a Google Software

0:45.8

Engineering Manager. They discussed how Klaberg, a winner of Google's Great Manager Award,

0:52.2

and others at the company have embraced eight key management

0:55.1

behaviors. Those behaviors are the centerpiece of Project Oxygen, a research initiative that's

1:01.1

bloomed into a comprehensive feedback and training

1:03.8

program for Google's managers. What follows is an excerpt of their conversation.

1:08.6

Eric, thank you for joining us this morning.

1:12.8

Thanks for having me.

1:14.6

So to begin, we'd love to go back pre-project oxygen.

1:20.2

And how would you describe your management style before you receive the feedback and training that Google provides through Project Oxygen?

1:28.0

Well, prior to Project Oxygen, actually prior to Google, I was a serial entrepreneur who worked on a number of small companies.

1:37.0

So in those kind of environments it was actually sort of hard to do a lot of

1:41.6

career developments since we didn't really have a lot of opportunities to give to our people.

...

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