Hey everyone and welcome to another episode of the Negotiate Anything podcast.

As always, I am your host, Kwame Christian.

I'm a business lawyer, mediator, professor, and the director of the American Negotiation Institute.

And for this episode, I am joined by our chief operating officer here at the American Negotiation Institute, Catherine Knappki.

And so for those of you who don't know Catherine, Catherine, can you introduce

yourself briefly? Yeah. Hi, everybody. Like when I said, Catherine Canacki, I am the chief

operating officer here at the American Negotiation Institute. And I keep things running. So I do the

operation side of things and am behind the scenes managing everything.

And of course, you are the host of the fantastic podcast, Ask With Confidence, all about women

in negotiations and difficult conversations. So if you haven't yet, make sure you check out that

show. And the purpose of this episode is to answer some of the most frequently

asked questions about the training that we have coming up on Thursday. Our goal for you is that

after going through this two-hour training, you'll be able to avoid making deal-killing mistakes

when negotiating online. You'll be able to build a robust and cohesive negotiation strategy

that positions you to get the best deal

possible without damaging the relationship.

You'll be able to utilize technology strategically to complement your unique negotiation style

and personality.

You'll be able to understand which online tools are available to you and how and when to use

these tools for maximum success.

And lastly, you will learn how to manage

emotions during negotiations that occur online. And with that, I'm talking about your emotions and

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