How to Talk so People Understand You

The Look & Sound of Leadership

Essential Communications - Tom Henschel

Education, Executive Presence, Management, Careers, Executive Coaching, Self-improvement, Business

4.8 • 1.2K Ratings

🗓️ 3 April 2025

⏱️ 23 minutes

🔗️ Recording | iTunes | RSS

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Summary

A leader is losing credibility with her senior leaders. Her boss thinks she can turn it around by learning the sorting tool that transformed him as a communicator, so he brings in the coach who taught him. Sorting & Labeling! The grandaddy of all communication tools. If you can sort and label you will sound like a leader. The four steps in Sorting & Labeling: Use a headlineUse a numberLabel each numberTransition with clarity See it all for yourself in our free Sorting & Label...

Transcript

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0:00.0	Welcome back to the look and sound of leadership, an ongoing series of executive coaching tips
0:09.1	designed to help you be perceived in the workplace the way you want to be perceived.
0:13.8	I'm Tom Henshiel, your executive coach, and today we're talking about how to talk so people will listen.
0:23.1	Carolina was one of three leaders helping spin off a division into a new company.
0:29.2	She and her colleagues reported to the senior leadership team every week,
0:33.5	and Carolina was driving them crazy.
0:38.1	I'd coached her boss, Matt,, the CEO, when he was a rising junior executive at another company.
0:43.3	He reached out to me now saying,
0:45.0	I'm worried the team is losing faith in her.
0:47.3	I'm not.
0:48.0	She and I meet all the time.
0:49.1	And when we're one-on-one, she's not confusing at all.
0:51.7	But when she gets in front of the team, it's a mess.
0:54.4	You know what she needs?
0:55.7	That sorting tool you taught me all those years ago.
0:58.2	I still use that.
0:59.5	Can you teach it to her?
1:01.2	Sure, I said.
1:02.7	Does she know you're talking to me about coaching her?
1:06.1	He said, she certainly does.
1:08.1	I recommended she call you a couple years ago.
1:10.6	She never did. Now, she call you a couple years ago. She never did.
	...

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