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Negotiate Anything

How to Persuade People Consumed with Negative Emotions with Katherine Kelly

Negotiate Anything

American Negotiation Institute

Education, Business, Self-improvement

4.7748 Ratings

🗓️ 29 October 2016

⏱️ 35 minutes

🧾️ Download transcript

Summary

Discover the keys to motivate and persuade people who are struggling with negative emotions. Freebies: Conflict Resolution Guide Partnership Guide Legal Guide for Entrepreneurs Car Negotiation Guide Negotiation Style Guide List of Negotiable Business and Personal Expenses Connect with me on LinkedIn Email Me Keywords: negotiation, negotiate, persuasion, influence, leadership, psychology, sales, compassionate curiosity

Transcript

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0:00.0

Welcome to the American Negotiation Institute's podcast, where we will teach you the skills you need to get more out of life.

0:11.3

And now your host, Kwame Christian.

0:14.5

Hello and welcome to another exciting episode of Negotiation for Entrepreneurs.

0:19.2

I'm Kwame Christian.

0:20.5

I'm a business lawyer by trade,

0:22.0

but my passion lies in teaching you how you can use negotiation and persuasion to get more of what

0:27.4

you want and how to make the difficult conversations in your life easier. Before we jump into this

0:33.1

episode, I'd like to give a few listener shoutouts. I'd like to give a shout out to John from Minnesota, Danielle from Ohio, and Zane from Australia. So you know I love hearing from all of you. So if you haven't yet, please connect with me on LinkedIn. There's a clickable link in the episode description that takes you straight to my LinkedIn page. So just connect with me and I will shoot you a personal message. I really want to know what kinds of topics interest you.

0:56.0

And LinkedIn is the easiest way for me to connect with you.

0:58.8

And for those of you who are looking for the free negotiation guides from previous episodes,

1:03.0

like the introverts negotiation guide or the fun negotiation style guide,

1:08.6

those links are in the description as well.

1:10.3

So you can just click on those

1:11.4

and get free access to those. Today we're talking to Professor Catherine Kelly from my alma mater,

1:16.9

the Ohio State University Moritz College of Law. Catherine teaches legal analysis and writing,

1:22.0

and she's responsible for the law school's bar exam support services. Now, when I say bar exam support services, what I

1:29.4

really mean is that she helps students who are freaking out about the bar exam. And so for those of

1:34.3

you who don't know, the bar exam is a three-day long, 15-hour hazing ritual that all lawyers

1:40.1

must go through in order to practice. Needless to say, a significant portion of her job encompasses

1:45.6

managing people's emotions while persuading them to adopt a specific course of action. Here are the

1:51.3

things that I want you to focus on throughout the interview. We discuss the importance of body language

1:55.7

in these conversations. We also talk about how to build trust. We also discuss how to be empathetic and emotionally aware.

...

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