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Negotiate Anything

How to Manage Conflict with Difficult People

Negotiate Anything

American Negotiation Institute

Education, Careers, Business

4.8659 Ratings

🗓️ 11 October 2016

⏱️ 24 minutes

🧾️ Download transcript

Summary

Do you deal with difficult people? Discover the keys to managing conflict at work and at home. Pertinent Freebies: Conflict Resolution Guide Partnership Guide Legal Guide for Entrepreneurs Other Freebies: Car Negotiation Guide Negotiation Style Guide List of Negotiable Business and Personal Expenses Connect with me on LinkedIn Keywords: negotiation, negotiate, persuasion, influence, leadership, psychology, sales, compassionate curiosity

Transcript

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0:00.0

If you're interested in the story behind the business headlines, check out Big Technology Podcast.

0:05.0

My weekly show that features in-depth interviews with CEOs, researchers, and reformers in business and technology.

0:12.4

Hi, I'm Alex Cantorowitz. I'm a longtime journalist, CNBC contributor, and the host of the show.

0:19.0

I empty my Rolodex every Wednesday to bring you awesome episodes,

0:22.8

so go check out Big Technology Podcast. It's available on all podcast apps. I'd love to have you as

0:28.0

listener. I'm Tomer Cohen, LinkedIn's chief product officer. If you're just as curious as I am

0:35.2

about the way things are built, then tune in to my podcast, Building One.

0:39.6

I speak with some of the best product builders out there.

0:42.1

I've always been inspired by frustration.

0:44.7

It came back to my own personal pinpoint.

0:46.9

So we had to go out to farmers and convince them.

0:50.1

Following that curiosity is a superpower.

0:52.7

You have to be obsessed with the human condition.

0:55.3

Listen to Building One on Apple Podcasts or wherever you get your podcasts.

1:03.6

Welcome to the American Negotiation Institute's podcast, where we will teach you the skills you need to get more out of life. And now your host, Kwame Christian.

1:16.5

Hello and welcome to another exciting episode of negotiation for entrepreneurs. My name is Kwame

1:22.2

Christian. I'm a business lawyer and I am passionate about teaching business professionals like you

1:26.9

how to negotiate and how to be more persuasive.

1:30.7

Before we jump into the meat of this episode, I want to give a few shoutouts. So I'd like to give a shout

1:35.7

out to Stephen from Maryland and Carol from Columbus for leaving me some love in the reviews. I always

1:41.4

love it when I read new reviews, and it helps me to know that

1:45.0

I'm actually helping people, which is good. And on that same note, I want to give a special shout

...

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