How to Manage Conflict with Difficult People

Negotiate Anything

American Negotiation Institute

Business, Self-improvement, Education

4.7 • 747 Ratings

🗓️ 11 October 2016

⏱️ 22 minutes

🔗️ Recording | iTunes | RSS

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Summary

Do you deal with difficult people? Discover the keys to managing conflict at work and at home. Pertinent Freebies: Conflict Resolution Guide Partnership Guide Legal Guide for Entrepreneurs Other Freebies: Car Negotiation Guide Negotiation Style Guide List of Negotiable Business and Personal Expenses Connect with me on LinkedIn Keywords: negotiation, negotiate, persuasion, influence, leadership, psychology, sales, compassionate curiosity

Transcript

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0:00.0	Welcome to the American Negotiation Institute's podcast, where we will teach you the skills you need to get more out of life.
0:12.2	And now your host, Kwame Christian.
0:16.4	Hello and welcome to another exciting episode of negotiation for entrepreneurs. My name is Kwame
0:22.1	Christian. I'm a business lawyer and I am passionate about teaching business professionals like you
0:26.8	how to negotiate and how to be more persuasive. Before we jump into the meat of this episode, I want to
0:33.3	give a few shoutouts. So I'd like to give a shout out to Stephen from Maryland and Carol from
0:38.3	Columbus for leaving me some love in the reviews. I always love it when I read new reviews
0:42.8	and it helps me to know that I'm actually helping people, which is good. And on that same note,
0:50.0	I want to give a special shout out to one of the listeners who reached out to me on LinkedIn
0:53.4	named Christian from California, who said he's been using these persuasion techniques at his job, and it's helped him to become the retail associate with the highest sales year to date in his store's 20-year history. So congratulations, Christian. Keep on using this, and thank you for sharing that note with me.
1:13.5	I was so pumped when I read the message. I was at a meeting with Whitney, my wife, and I was
1:18.2	shoving the phone in her face saying, Whit, Whit, look at this. So thanks for sharing and
1:23.8	thank you for everybody else who connected with me on LinkedIn.
1:30.3	Your shoutouts are coming soon, so stay tuned.
1:35.4	And for you listeners out there who haven't yet reached out to me on LinkedIn, please do.
1:38.2	You actually get to talk to me person to person.
1:43.2	I actually send a message to everybody who connects with me because I want to know who you are and how I can further help you
1:45.0	through this podcast. So I really appreciate when people reached out to me on LinkedIn. So I'm going
1:50.9	to put the link so you can click and connect with me that way. Also, if you haven't yet downloaded
1:56.9	the partnership success guide, I strongly recommend you do that. If you're starting a partnership or
2:02.6	you're in a partnership, it'll help you to make sure that your partnership has a firm foundation,
2:07.7	and it really complements this section coming up here on conflict resolution well, because
	...

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