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The Game with Alex Hormozi

How To Have Hard Conversations in Hard Times | Ep 200

The Game with Alex Hormozi

Alex Hormozi

Entrepreneurship, Education, Business, How To

4.94.4K Ratings

🗓️ 24 April 2020

⏱️ 12 minutes

🧾️ Download transcript

Summary

If people don't get why you made the decision, they resent the decision. Today, Alex (@AlexHormozi) shares with us some advice on how to talk to your employees about hard decisions that were made for the betterment of the business, how to deal with those who react negatively towards these decisions, and ultimately learn how to inspire these people despite these difficult times.

Welcome to The Gym Secrets Podcast where you can listen in on the Top 1% of Gym Owners to hear the secrets of what they are doing differently to get more customers, make more profit per customer, keep them longer, and do it all without sacrificing their personal lives. We've got roll up your sleeves kind of hustle with a little bit of cleverness and a lot of heart. We are 1% of gym owners and this is our podcast. Hosted by Alex Hormozi.

Timestamps:

(2:26) - Whenever you have to introduce a new change in your business, you need to remind them of the vision. “Where are we trying to go?” Also, present the options after announcing this new change.

(4:08) - When you’re presenting options, you can be fairly forthcoming. Ex. “I’ll take nothing while you guys take half of the sales. If you aren’t comfortable with staying and want to leave that works also”

(5:12) - You’re not just presenting the options to your customers/employees. You are presenting options that will allow them to participate in the decision as well. If they disagree or react negatively, that means they resent the decision.

(8:33) - When you explain to someone the decision, you have to give them the information that led to making this call. Let them know that understand why that decision was being made

(10:50) - There are going to be a million hard decisions, and you might not agree with some of them most of the time. But as long as you’re still in the game we’re going to get out of this together

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Transcript

Click on a timestamp to play from that location

0:00.0

What's going on everybody?

0:01.0

I'm bringing some more books, but I wanted to say that if you haven't checked out $100

0:03.8

million offers, I would definitely suggest that you start there.

0:06.3

I've gotten some solid feedback and it couldn't be happier with this number one ranking

0:09.9

on Amazon for direct marketing and over 5,000 five star reviews.

0:13.8

So thank you guys so much for that.

0:15.2

It's 164 pages.

0:16.2

I really can help you out.

0:17.8

It takes about four hours to get through.

0:19.6

Check it out on Amazon.

0:20.6

The Kindle book is 99 cents.

0:22.5

The audiobook is as low as they'll let me put it on for it.

0:24.7

So I think it's 12 bucks.

0:26.2

So enjoy that and let's start the podcast.

0:29.6

It really doesn't work well when you do that because then they just get really pissed

0:32.4

off.

0:33.4

Welcome to the Jim Seagrass podcast where you talk about how to get more customers, how

0:36.6

to make more customers and how to keep them longer.

0:39.2

And the many failures and lessons that we have learned along the way.

0:42.4

I hope you enjoy and subscribe.

0:44.9

Hey, it was going everyone.

0:46.7

Happy Monday.

...

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