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slash K-W-A-M-E. Today's episode is going to hit home for a lot of people,

because we're talking about something that we all deal with but rarely understand. High-conflict

personalities. You know those conversations that spiral no matter what you say? The ones where

the person never takes responsibility, gets stuck in the past, or keeps

pulling you into blame. Most of us try to fix them, reason with them, or give them insight,

and as you'll hear today, that's the exact thing that makes the situation worse. And that's

why I'm excited to have Bill Eddie on the show. Bill is one of the world's leading

experts in high conflict behavior. He's a lawyer, a therapist, a mediator, and the co-founder

of the High Conflict Institute. And he's learned everything he teaches by doing the wrong

things first, so the rest of us don't have to. In this conversation, Bill breaks down why high conflict people act the way

that they do, the traps we fall into when we deal with them, and the simple shifts that help

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