meta_pixel
Tapesearch Logo
Log in
An Arm and a Leg

How to handle debt collectors, with the TikTok Mom and a legal expert

An Arm and a Leg

An Arm and a Leg

Documentary, Health & Fitness, Medicine, Society & Culture

4.81.1K Ratings

🗓️ 15 October 2020

⏱️ 28 minutes

🧾️ Download transcript

Summary

There's a reason Shaunna Burns went viral with her videos about dealing with debt collectors: She used to be one, so she knows a few things. (Also she's smart and funny.) We fact-checked her advice with a legal expert.

Transcript

Click on a timestamp to play from that location

0:00.0

Hey there. Quick heads up. This episode includes a bunch of cuss words, which we have not beeped because they are perfect just as they are.

0:07.4

So if you're listening with little kids right now, maybe save this one for later.

0:11.2

Otherwise, please get ready for a freaking treat and a ton of great information.

0:19.7

Last time on this show, I talked with Shauna Burns.

0:22.8

She's a 40-something mom who's a star on Tik-Tok,

0:25.8

thanks in large part to a series of videos she posted

0:29.2

about dealing with medical debt.

0:31.3

She doesn't sing or dance, you just talks with lots of cuss words right. with But I held off on one of her big topics, how to deal with debt collectors.

0:45.3

Here's how Shauna describes her authority on the topic.

0:47.7

I did debt collection for many, many years, and I love it when the debt collector calls me,

0:51.6

because I'm like like I know your game

0:53.0

bitches. Oh insider stuff yes please also she's got some stories to tell and

0:59.2

we'll hear a bit of those but I went to fact-checked Shauna's advice and there seemed like there were maybe some legal complexities, gray areas.

1:06.5

The kind of thing I might want to run by a lawyer.

1:09.5

My name is Jennifer Bosco. I am a staff attorney at the National Consumer Law Center and I work on

1:15.2

medical debt advocacy Jen and her colleagues actually wrote a book called

1:18.9

Surviving debt they revise it every year and it's free to read online.

1:23.0

There's a chapter on medical debt, a chapter on dealing with debt collectors, a chapter on what to do if you get sued over debt.

1:29.0

It is great. We will link to it from wherever you're listening to this.

1:32.0

So yeah, I said to Jen, hey, I want your take on these videos and she was like,

1:36.6

This is great because I heard about these videos from my teenage daughter who knows that I work in

1:40.6

medical debt so I think medical debt became a little bit cooler once it had you

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from An Arm and a Leg, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of An Arm and a Leg and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2026.