Cortisol takes away somebody's ability to think strategically, to build trust, and to have compassion,

to protect the individual from whatever it is.

And those three things, trust, strategy, and compassion, or empathy are extremely important functions

for making a sales decision, for making a

business decision.

Welcome to the Waste No Day podcast, a podcast specifically for and about the home services

industry as it relates to plumbing, heating, air conditioning, and electrical.

More than a podcast, Waste No Day is a credo, a determination, a mindset.

It is a never-ending discipline.

It is a refuse to lose pursuit.

It is a wake-up call every morning to waste no day.

Now here's your host, Brian Burton and Nate Minnick.

Thank you. here's your host, Brian Burton and Nate Minnick. Hey, what's up, Wasteoday fans?

It's time for another episode, and we are looking forward to a great one today.

It's your host, Nate and Brian, hanging out with you again.

And we have got

Trent Lowenstein joining us today to talk about what type of chemical reaction you are leaving

in the mind of your client. It's going to be good, it's going to be deep, it's going to be unique,

and we are going to have a great time talking about this concept to make sure that you're leaving

a good taste in the client's mouth, or perhaps to identify what you're going to have a great time talking about this concept to make sure that you're leaving a good

taste in the client's mouth or perhaps to identify why things aren't going to smoothly when

things are taking a sideways turn on you and we're going to get into that. Before we do, though,

...