How to Give Feedback 4 | Mini

Radical Candor: Communication at Work

Radical Candor

Careers, Relationships, Society & Culture, Business

4.7 • 740 Ratings

🗓️ 1 November 2021

⏱️ 8 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

There are a few things we suggest for folks looking to give Radically Candid Feedback, our HIP and CORE framework. Kim breaks it down on our latest mini-episode of the Radical Candor podcast. Here’s a way to think about how to be more kind and clear with criticism and more specific and sincere with praise. Radical Candor is HIP: Humble, Helpful, Immediate, In person (or on video), Private criticism / Public praise and Not about Personality. Radically Candid praise and criticism both include caring and a challenge. In order to make sure your praise tells the other person what was good and shows them what to do more of and your criticism shows them what to do less of, use the CORE method. C — Context (Cite the specific situation), O — Observation (Describe what was said or done), R — Result (What is the most meaningful consequence to you and to them?) E — nExt stEps (What are the expected next steps?). Read the show notes >> Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0	Hi, I'm Amy Sandler, host of the Radical Cander podcast.
0:05.0	We're thrilled to introduce you to our new radically candid mini episodes.
0:10.0	These bite-sized shows feature Kim giving radical candor tips.
0:15.0	They're between five to ten minutes long and will be released in between regular episodes.
0:22.2	Enjoy it with a snap.
0:24.6	Radical candor is fast.
0:26.1	It's free.
0:30.2	The only thing it requires is enormous emotional discipline.
0:34.2	So that's why it's so important to practice on a regular basis.
0:41.3	So one of the things that is most important to keep in mind is being humble.
0:48.9	You may be wrong about what you're saying to this person, and that's okay. It is, you don't have to be perfect to give great feedback. The reason I call it candor and not truth or something like that is because to me,
0:58.5	candor says, here's what I see. I'm curious about what you see. And let's figure out if we can get
1:05.1	to the truth together. So radical candor should embody that sort of humility of feedback. If you say to somebody, if you walk up to someone and say to them, I'm going to tell you the truth, you're kind of implying you don't know shit from Shinola, but I have a pipeline to God. And that is not the spirit of radical canter.
1:29.6	It's not a great way to start a conversation. So you want to make sure you are being humble
1:34.6	with the feedback you're giving. You also want to state your intention to be helpful.
1:40.1	The point of radical candor is not to prove that you're smarter and the ultimate arbiter of what's good or bad.
1:49.5	The point of radical candor is to help people, in the case of praise, know what to do more of, and help people, in the case of criticism, know what to do less up.
1:59.4	So you want to make sure that you state your intention to be
2:02.1	helpful. That will help open people up to the feedback that you have to give both praise and
2:07.1	criticism. And by the way, praise can go badly off the rails. There was a person I worked with at
2:14.4	Apple who said she would ask these classes of people,
2:19.1	how much time do you spend planning to give criticism?
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Radical Candor, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Radical Candor and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.