4.8 • 705 Ratings
🗓️ 11 August 2020
⏱️ 53 minutes
🧾️ Download transcript
John Akhoian is the founder of Rooter Hero, a plumbing and rooter service company with 14 locations across California and Arizona. Initially widening the reach of his business through old-fashioned marketing techniques, John now utilizes various media platforms to reach a broader audience and increase brand awareness. Before establishing Rooter Hero, he owned and operated a home service franchise for over two decades. He is also the author of three books: Creating 99 Millionaires, The Secret to Real Wealth, and Values First: Principle Driven Leadership.
In this episode, we talked about negotiation, business planning, coaching, team building, mergers & acquisitions, customer service...
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0:00.0 | My thought on that is that, you know, it's a great, been a great career for me. |
0:04.7 | This is the only thing I've ever done my entire life. |
0:07.8 | I didn't really have to relearn a new business because I live and breathe this every day. |
0:14.0 | And my take is that the future of the trades is going to be basically in the hands of the young people. |
0:20.3 | I mean, look, after a while, you can't crawl under houses anymore, right? |
0:24.9 | So you're going to either have to move up into management or get into something else. |
0:29.4 | And I don't think this is like sports. |
0:31.8 | It's not a lifetime career. |
0:34.6 | There's a certain amount of time you have and you have to advance. And that's what I |
0:39.3 | push all of my guys do is whenever they start working here, I go, hey, it's a great place to start |
0:45.1 | when you're coming in new, but it's not a great place to stay. You've got to constantly get better. |
0:50.6 | You have to constantly understand the trade, know more about it, and you have to constantly |
0:56.0 | move up into management, move up into teaching others and getting really, really good at what you do. |
1:02.0 | So you're not crawling under houses when you're 50, 60, 70 years old. |
1:08.0 | Welcome to the Home Service Expert, where each each week Tommy chats with world-class entrepreneurs |
1:13.6 | and experts in various fields like marketing, sales, hiring, and leadership to find out what's |
1:19.9 | really behind their success in business. |
1:23.0 | Now your host, the Home Service Millionaire, Tommy Mello. |
1:41.3 | Welcome back with the Home Service Expert. My name is Tommy Mello. Today I have a very special guest. I've heard this guy's name all around the industry for the last five years. |
1:47.4 | He's an expert in negotiation, business planning, coaching, team building, mergers and acquisitions, which I'm going to go deep into today. Customer service, he's based out of Granada Hills, |
1:53.7 | California. He's the CEO of Roto Hero Plumbing. Great big social media following. He's the founder of Roto Hero, |
2:02.1 | a plumbing and Router company relying heavily on old-fashioned marketing techniques to promote his |
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