Hello, my friends, and welcome to another exciting episode of Negotiate Anything.

Negotiate Anything is produced by the American Negotiation Institute, and with over 3 million

downloads and listeners in over 180 countries, listeners just like you have made it the number

one negotiation podcast in the world. I'm Kwame Christian and I'm the director

of the American Negotiation Institute. We're growing and I want to introduce you to our new team

members and new trainers. This will give you new and diverse perspectives on negotiation and conflict

resolution. And that's why Shane Martin, our head of sales and partnerships, is going to serve as

co-host of

the show from time to time.

We're excited to continue to provide you with the best content that will help to make

your difficult conversations easier, both at work and at home.

Lastly, our team conducts negotiation and conflict resolution trainings in the United States

and abroad.

Our trainings will give you the practical skills you need to resolve conflict, negotiate, lead, and persuade with confidence.

Click the link in the description below to learn more about how we can make your difficult conversations easier.

So my name is Melissa Hereford, and I started my love affair with negotiation about 23 years ago.

Now, I was fortunate enough early in my career to start working for a company that taught

negotiation skills in corporate settings. So I taught people, salespeople, how to negotiate more

effectively with their clients, procurement, purchasing professionals, how to negotiate more

effectively with their vendors, and internal teams, how to negotiate with one another.

So within Fortune 1000 companies, we were teaching people how to negotiate with one another. So within Fortune 1,000 companies, we were teaching people

how to do negotiating skills, how to use negotiating skills in those business situations. Now, I say

...