There's one element in sales that customers pick up on very quickly, and that's it, do they care about me?

And this is one of the ways of building trust fast, is if we can as salespeople express our care and our concern about the client, not just about us in the context of a transaction.

I want to talk about that today. I think you're going to really enjoy this interview.

Great salesperson, great story. Let's get into it before we do. Do you have to use Salesforce out there? Don't you wish there was a

better, easier way? As simple as possible to get all that stuff into it that our managers want.

Oh, good. Now there is. Check out Scratchpad. The link is in the show notes below, where you can go to scratchpad.com. Check it out.

They've got this really cool Chrome plugin, so it's right in the browser. You don't have to go anywhere.

It just pops up, enter your stuff, and there you go. Let's get it in the interview. I'll sum it up at the end.

Also, big announcement. If you're in

the courses, the learning management system just released a community, and I've enabled it for

both courses, start the conversation, get the meeting, and winning the complex sale. It's the

second lesson when you go into the course. I'll be talking about it during office hours,

but it really takes the courses to the next level where they're a living everyday type of thing,

where people can share their success stories, their fails, ask questions.

Just keep it, you know, relative to the course. Here we go.

Hey, Tim, thanks for joining us today. As a way you getting started. Give us a little background

on yourself. So my name is Tim Mandel. I'm currently employed with Boobird networks here in the

Quad Cities or Davenport, Iowa. So I just been selling for a lot of years.

I actually started in cop years when I was 17, so years and years ago.

And kind of my career path has led me down to where I'm at today.

So, you know, I've got a couple girls in college. So that's who I work for.

So, you know, at the end of that, I may work for Bloomberg, but I work for Haley and Hannah.

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