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Your Brand Amplified®

How Regal AI Is Reinventing B2B Customer Service with Alex Levin

Your Brand Amplified®

Bleav + Anika Jackson

Business, Artificial Intelligence, Management, Marketing, Ai, Entrepreneurship, Marketing Trends, Sales, Entrepreneur, Social Media, Small Business, Public Relations, Communications, Sales Strategy, Podcast, Branding, Business Trends

51.4K Ratings

🗓️ 23 April 2025

⏱️ 31 minutes

🧾️ Download transcript

Summary

Alex Levin's mission is clear: transform the way businesses interact with their customers through intelligent AI agents. But his approach stands apart in an industry often crowded with hype and theoretical promise. Levin is driven not by abstract ideas of what AI could do someday, but by tangible, immediate solutions that solve deeply embedded problems in customer experience today.

Transcript

Click on a timestamp to play from that location

0:00.0

like it's execution that wins not theorizing. So if you're out there thinking about some idea

0:05.1

and you're not sure, just start doing it. Like even if it's not your full-time job, you want to go

0:11.2

learn about AI agents, go to find some platform online and build an AI agent. You know,

0:15.5

have it. Try to convince your wife to buy pizza. I don't know. It can be something as simple as up,

0:20.2

but you'll learn a ton, right?

0:22.8

Step into the world of success with your brand amplified,

0:26.4

the ultimate podcast designed to unravel the intricacies of thriving businesses.

0:31.4

I'm your host, Onica Jackson,

0:33.2

and I'm on a mission to uncover the stories, strategies, and secrets

0:37.3

that have propelled

0:38.3

entrepreneurs and business leaders to success.

0:41.3

Alex Levin, I'm so thrilled to have you on the show today.

0:49.3

You're the CEO at Regal agents for data centers, for call centers, inbound and outbound sales agents, all kinds of

0:59.1

things that I think people are just starting to think about but maybe haven't fully realized

1:04.9

the potential of. So I'm excited to have you on to talk about this world. You've been in this

1:10.2

before people really even

1:11.2

really thinking about generative AI and AI tools and resources. So thank you. Yeah, thank

1:17.8

for having me. Let's talk about your journey. I mean, you went to Harvard, right? You have a

1:24.0

psychology degree. You really thought about mind, brain, behavior. Those are neuroscience and

1:30.3

psychology are things that I think are really tuned in to how we appropriately use technology as well.

1:37.0

So what was the start of your career? And then how did you evolve into, let's create this thing that before people really know what it is so that we can help with a solution that people really need?

1:50.8

Yeah. So I had worked for a long time in product and in marketing. And then at the last company called Angie, we owned all the big home services companies in US, so Home Advisor, Angie's

...

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