How an Ed-tech Giant Ended Up Fighting for Its Future

WSJ Tech News Briefing

The Wall Street Journal

Tech News, News

4.3 • 1.7K Ratings

🗓️ 13 May 2024

⏱️ 12 minutes

🔗️ Recording | iTunes | RSS

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Summary

Education tech company 2U set out to bridge the divide between for-profit online learning and highly reputable universities. Now it’s mired in debt and facing competition from former clients. WSJ higher education reporter Melissa Korn joins host Zoe Thomas to explain 2U’s long, steep fall. Plus, WSJ contributor Bart Ziegler shares strategies for getting the best answers from AI chatbots. Sign up for the WSJ's free Technology newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	This episode is brought to you by Revolute. Revolute is your perfect travel
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0:23.6	Until 18-plus, T's and C's apply, exchange fees and fair usage limits supply.
0:29.2	Welcome to Tech News Briefing. It's Monday, May 13th. I'm Zoe Thomas for the Wall Street Journal.
0:40.0	Want to get the best answers out of an artificial intelligence chatbot?
0:45.0	Try asking it to impersonate an expert or even a character from Star Trek.
0:50.0	We'll explain the strategies researchers say can improve results when talking to AI.
0:56.0	Plus, an education technology company that's set out to revolutionize online learning at universities
1:02.0	is fighting for its life.
1:04.0	2U is facing mounting debt and competition from some of its former clients.
1:09.0	W.S.J. Higher education reporter Melissaorn, joins us to talk about what went wrong and what it tells
1:16.4	us about the future of digital learning.
1:22.2	But starting with AI,
1:23.0	with AI.
1:24.0	More and more of us are using these new tools to answer questions in our work and personal lives.
1:29.0	But getting the best answers out of an AI chatbot? Well that requires asking the questions
1:35.6	in the right way. W.S.J. contributor Bart Zegler was here with some strategies that could
1:41.3	help elicit better chatbot responses.
1:44.6	So Bart, before we get into the how, I want to ask about the why.
	...

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