HIGHLIGHTS • Are You Taking Care of Your Longtime Clients? w/ Akela Douglass
The Hair Game
Salon Republic
4.6 • 570 Ratings
🗓️ 22 April 2024
⏱️ 12 minutes
🧾️ Download transcript
Summary
These are clips highlighting some of the topics discussed in the full episode! Check it out if you want a bite-sized version of the full episode.
Salon owner, Wella Curl Craft Pro Arist & educator @akelashair changed her direction from corporate career path to the hair business. We discuss marketing, working with diverse hair types, and the importance of client relationships. We also talk about her experience in education and curriculum development.
This Week's Topics:
• Transition from Corporate College to Hair Business
• Beauty School and First Salon Job
• Development of Curl Curriculum and Wella Partnership
• Return to Sacramento and Opening Got Roots Color Bar
• Akela's Education and Academy
• Non-Technical Education and Marketing
• Taking Care of Longtime Clients
• Difficult Conversations with Clients
• Navigating Political Conversations in the Salon
• Changing the Lack of Curly Hair Education
• Hair Horror Stories
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Transcript
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| 0:00.0 | Hey, everybody, Donovan Hair Producer of the Hair Game podcast. We have two new Salon Republic |
| 0:05.1 | Locations opening this summer, one in West Hollywood on Santa Monica Boulevard and the other in |
| 0:10.0 | Westwood. People are reserving their studios right now, so go to Salonrepublic.com, book a virtual tour, |
| 0:16.4 | check out the new digs and what they're going to look like and get first dibs on your new space. |
| 0:21.7 | Also, some of you are DMing us with suggestions on who we should bring on the show as guests. |
| 0:26.6 | We love this. |
| 0:27.9 | Please send us a DM if there's someone you think we should bring on that we haven't. |
| 0:31.9 | Let us know who they are. |
| 0:33.7 | All right. |
| 0:34.1 | On to our episode with Akela Douglas. |
| 0:39.2 | Okay, so, but what was the final straw that broke the camel's back and had you looking elsewhere for a job? |
| 0:47.2 | So, on the weekends, I would moonlight as a Mac makeup artist at the mall. |
| 0:52.8 | And it got to a point where I was like, |
| 0:55.0 | I'm having way more fun on these one or two days a week |
| 0:59.0 | at the mall than I am in this cubicle right now. |
| 1:03.0 | And so finally I was like, you know what, |
| 1:05.0 | let's just do it. |
| 1:06.0 | It's something I knew I've always was meant to do. |
| 1:10.0 | So I just took that leap of faith and quit my job. I |
| 1:15.1 | sold my house, got rid of my car, I moved in with my mom. Went to beauty school at 28. |
| 1:21.8 | At 28. Were you the oldest one in beauty school? Not the oldest, but I was one of the oldest. |
| 1:29.3 | I went to night school, though, which was a little bit better. |
... |
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