Highlight Reel: Mastering Negotiation with Difficult Personalities
Negotiate Anything
American Negotiation Institute
4.7 • 748 Ratings
🗓️ 13 October 2024
⏱️ 63 minutes
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| 0:00.0 | Hey, I'm Kwame Christian and you are about to step into the world of Negotiate Anything, |
| 0:06.2 | the number one negotiation podcast in the world where we teach you how to make difficult conversations easier while getting more of what you want in the process. |
| 0:14.7 | Each episode is packed with practical tips and strategies from the experts. |
| 0:19.5 | We delve into negotiation, conflict resolution, |
| 0:22.7 | and leadership skills that are crucial in both business and in life. Whether you're closing a deal, |
| 0:28.3 | managing a team, or navigating personal relationships, negotiate anything provides you with the tools |
| 0:33.9 | you need to succeed. Our conversations are real, relatable, and most importantly, rooted |
| 0:39.8 | in practicality. So if you're ready to transform your conversations and elevate your negotiation skills, |
| 0:46.2 | join me on Negotiate Anything. Subscribe and listen on Apple Podcasts, Spotify, or wherever you love to |
| 0:52.7 | listen. Let's make every conversation a winning negotiation. |
| 0:58.5 | And so when it comes to addressing somebody else's ego, let's get to the heart of the question now. |
| 1:03.4 | We have to recognize that the ego will operate tandem out to an emotion in the conversation. |
| 1:08.6 | So when we talk about frustration, we talked about acknowledging |
| 1:12.0 | and validating the emotion. It sounds like you're frustrated right now. We're not going to say, |
| 1:15.8 | hey, it sounds like you're an egomaniac. That's not what we're going to say. But what we can say |
| 1:21.5 | is, hey, it sounds like you put a lot of thought into this position. Oh, it sounds like, |
| 1:26.4 | based on your experience, you have a really informed |
| 1:30.0 | perspective here. Am I sensing this right? Or it sounds like this is something that you really care |
| 1:34.6 | about. So I'm going to touch on it. I'm going to make sure that they feel seen in that interaction, |
| 1:40.0 | because if they don't feel seen, then they're going to make me feel them in the interaction. |
| 1:45.6 | They're going to say, hmm, Kwame doesn't get it. He doesn't know who I am. So let me make sure he |
| 1:50.0 | knows who I am in this conversation. And then it becomes really counterproductive. So understanding |
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