Having The Right Tools, Team, and Mindset to Dominate Your Industry

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.8 • 705 Ratings

🗓️ 4 March 2022

⏱️ 104 minutes

🔗️ Recording | iTunes | RSS

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Summary

Ben Davis is the owner and CEO of Express Plumbing Service. Express Plumbing Service started as a one-man operation in 2006, and has since grown to the biggest plumbing operation in Idaho. The business collects more than 125 five star reviews on Google a month, and is rated as one of the Top 10 Places to Work.

In this episode, we talked about entrepreneurship, leadership management, team building, plumbing…

Transcript

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0:00.0	the most important thing that everybody needs to realize is the hiring process, right?
0:05.7	Like, we need to bring the right people on board to our company because we don't want to bring
0:11.7	on an onboard terrorist. I think that's one of the things that's put out there. But they have to
0:17.0	believe in us. They have to want to fight for the company, want to fight for their peers,
0:21.4	and help the company take it to the next level. A lot of times when we're doing a whole
0:25.5	bunch of interviews, we get to the point where we get kind of frustrated with it. And then we start
0:30.1	accepting people onto our team that we probably shouldn't have accepted onto our team, but we're like,
0:34.3	we need to fill the spot. You know, we have this band sitting in the yard or whatnot.
0:41.3	And those are the worst moments you can have because you're bringing somebody aboard that maybe doesn't even believe in the company and instantly starts to fight the
0:45.9	process.
0:46.7	And then you can't get anywhere with that kind of crap.
0:50.1	Welcome to the home service expert, where each week, Tommy chats with world-class entrepreneurs and experts in various fields, like marketing, sales, hiring, and leadership, to find out what's really behind their success in business.
1:04.7	Now, your host, the Home Service Millionaire, Tommy Mello.
1:11.7	Welcome back to the Home Service Expert., Tommy Mello. Welcome back to the home service expert.
1:13.9	Today is Saturday.
1:15.4	Sitting here at the office with Ben Davis.
1:18.4	Ben is an expert at entrepreneurship, leadership management, team building, and plumbing.
1:23.7	He's based in Nampa, Idaho.
1:26.7	He owns Express Plumbing Service. Ben Davis is the CEO of Express Plumbing Service in Idaho. It started as a one-man operation. When I started in 2006 and has grown to the biggest plumbing operation in Idaho, Express Plumbing regularly collects more than 125 five-star reviews on Google a month and is rated one of the top 10 places
1:45.9	to work in Idaho. Ben, I've been trying to get you on for a while. I'm accepting you're doing this
1:50.3	finally. Yeah, yeah. It's pretty exciting. I almost feel like I'm going to borrow you to jump out of a
1:54.8	plane like skydive. So it's definitely worth it, a general rush, that's for sure.
	...

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