Hello and welcome to Radical Kander, a podcast from Panoply and Gretchen Rubin's Onward

project about how not to hate the boss you have or be the boss you hate.

I'm Russ Laroie, co-founder of Kander, Inc.

and career-long operational manager across the Marines, Google, and Twitter. And I'm Kim Scott. I'm Russ Larraway, co-founder of Kander, Inc., and career-long operational manager across the Marines, Google, and Twitter.

And I'm Kim Scott, also co-founder of Kander Inc., former executive at Google and Apple, and CEO coach at Twitter Dropbox and a bunch of other great companies.

I'm also the author of Radical Kander.

Kim, as you know, we've gotten a bunch of listener mail and iTunes reviews that are really from new managers, sort of like, help, I'm a new manager.

People are finding themselves in the position of managing other people for the first time.

And, man, that is a tough position to be in what are even supposed to do

as a manager and how do you do it well well we are going to tackle that today and give all you

new managers out there some advice future managers and existing managers there'll be some nuggets for

you too so in today's episode we'll talk about the difficulties of being a first-time manager

with some true horror stories.

We'll answer a listener question about transitioning into a management role,

especially when you're anticipating some ruffled feathers.

And we'll wrap up the episode with the candor checklist, as always, some specific

tips that new managers can get started with right away.

So, Kim, you ready?

I am ready.

Yes, being a first-time manager is really hard.

No one really tells you what you're supposed to do.

In fact, when we taught in managing an Apple,

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