Google Scales Back AI Search Tool 5/31/24
TechCheck
CNBC
4.5 • 66 Ratings
🗓️ 31 May 2024
⏱️ 7 minutes
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| 0:00.0 | Meantime another AI misstep for Google is coming to light. It's now scaling back a new AI search tool that it had unveiled just a few weeks ago |
| 0:07.8 | after many users reported getting back some questionable and bizarre results. |
| 0:12.1 | Dear Dubos is all over that today. |
| 0:14.0 | In today's tech check, Katie. |
| 0:16.7 | Questionable and bizarre is right, Carl. |
| 0:19.8 | So Google responding in a blog post last night |
| 0:22.2 | from its new head of search, Liz Reed. |
| 0:24.2 | The post titled About Last Week addressed those results as part of Google's broad rollout of |
| 0:29.4 | Gen AI answers to all of its American users, eventually in other countries as well. |
| 0:34.4 | It told users things like eating rocks is good for you or suggested non-toxic glue to |
| 0:40.0 | thicken pizza sauce. |
| 0:41.7 | Reed explains that they tested this feature extensively, |
| 0:44.3 | but quote, there's nothing quite like having millions of people |
| 0:48.0 | using the feature with many novel searches. |
| 0:51.1 | She said that there's been a large number of faked screenshots that have gone |
| 0:54.2 | viral topics like leaving dogs in cars, smoking well pregnant, depression. She |
| 0:58.6 | says those never actually appeared. But her post does walk us through how the new system works and how other |
| 1:05.0 | overviews like the endorsement of Eating Rocks, how that made it to the top of a |
| 1:09.5 | Google search. Now amazingly in this case, it originated as an onion article that was republished |
| 1:16.2 | on a geological software provider's website so in a weird roundabout way it was |
| 1:21.3 | considered credible. |
| 1:22.6 | Google is now though making over a dozen technical changes aimed at improving this system. |
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