Giving Upward Feedback
The Look & Sound of Leadership
Essential Communications - Tom Henschel
4.8 • 1.3K Ratings
🗓️ 6 August 2020
⏱️ 21 minutes
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| 0:00.0 | Welcome back to the look and sound of leadership, an ongoing series of executive coaching tips, |
| 0:07.8 | designed to help you be perceived in the workplace the way you want to be perceived. |
| 0:11.8 | I'm Tom Henshiel, your executive coach, and today we're talking about giving upward feedback. |
| 0:19.2 | Julie wanted to give her boss, Zawena, some feedback. |
| 0:23.3 | Knowing Julie's devotion to Zawina, I was curious to hear the situation. |
| 0:28.4 | Julie said, she has this habit of thinking out loud in meetings, |
| 0:32.0 | and she'll say something like, we ought to look into the regulations on that, |
| 0:35.6 | and then she keeps talking. |
| 0:37.2 | Now, some of us think it's just, Waina, thinking out loud. |
| 0:40.2 | If she really wanted us to do anything, she would tell us. |
| 0:42.8 | But sometimes, a couple weeks later, she'll ask about whatever it was, and then someone, usually me, has to say, |
| 0:50.3 | "'Cheez, Weena, sorry, we didn't know we were supposed to do anything. |
| 0:55.9 | Yikes, I said with a little cringe. |
| 0:58.0 | How does that go over? |
| 0:59.5 | Well, sometimes she lets it go, but sometimes she throws a little fit, and people are angry about that. |
| 1:07.1 | They don't like her blaming them for a problem they think she created. |
| 1:11.4 | Are the angry folks asking you to give this feedback to Zouena? |
| 1:16.0 | No, no, they're not. |
| 1:17.6 | At least not yet. |
| 1:18.6 | I mean, I am closest to her. |
| 1:20.4 | If anyone's going to do it, it's going to be me. |
| 1:22.2 | But no, they're not asking. |
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