Gauge the Feedback You're Giving & Getting 3 | 4

Radical Candor: Communication at Work

Radical Candor

Careers, Relationships, Society & Culture, Business

4.7 • 740 Ratings

🗓️ 5 April 2021

⏱️ 29 minutes

🔗️ Recording | iTunes | RSS

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Summary

Do you ever wonder how the feedback you give others is landing? How about your reaction to the feedback you're receiving? This giving-and-getting feedback stuff can be tricky. On this episode of the Radical Candor podcast, Amy and Jason talk about how to gauge feedback. In other words, how does the feedback that you give land for the other person? One of the things that we'd like to say is that Radical Candor is measured, not at the speaker's mouth, but at the listener's ear. And, this applies to the feedback you give as well as the feedback you get. Read the show notes >> Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	Hello everyone. Welcome to the Radical Candor podcast. I'm Jason Rozov, CEO and co-founder of Radical
0:11.6	Candor. And I'm Amy Sandler, your host for the Radical Candor podcast. Today we're talking about
0:18.6	how to gauge feedback. In other words, how does the feedback that you give
0:24.5	land for the other person? One of the things that we like to say is that radical candor is measured
0:29.9	not at the speaker's mouth, but at the listener's ear. In other words, it's not so much what you say.
0:37.4	It's how the other person hears it. So we'll talk
0:41.4	about that. Then we'll go on to how we can actually think about gauging the feedback, not just that we're
0:46.7	giving, but that we're receiving. So Jason, can you start us off by talking about at a high level,
0:56.1	this whole idea of gauging feedback?
0:58.4	And why does it even matter?
1:12.8	One thing that we've learned, as we've been teaching radical candor in different places across the U.S. and across the world, is that people are really nervous about how their feedback might land for the other person.
1:16.6	In fact, that's one of the reasons why they don't wind up giving it. And the questions that they ask us are often, how can I make sure that my feedback will never land in a bad way with the other
1:23.5	person? And the sad but true answer to that is like there's no way for you to prevent that
1:29.7	because we don't control other people's feelings and reactions to things. There's no way to
1:33.7	affirmatively prevent that. Instead, we want you to focus on actually being fully present in that
1:39.8	conversation, paying attention to how the other person is reacting, and being willing to adjust
1:45.5	your approach accordingly.
1:48.8	It's really interesting, Jason, because the things that you were just describing about paying
1:53.7	attention to how the other person is responding, really getting curious about what it is
1:59.1	that they're saying, a lot of these behaviors are really
2:03.3	things that we can cultivate through practicing mindfulness. So we'll get into that in a little bit.
2:08.0	We think about how to actually gauge and work with what we're receiving. But one of the things,
	...

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