5 • 853 Ratings
🗓️ 19 April 2024
⏱️ 8 minutes
🧾️ Download transcript
Last week, you heard me talk about the perfect process to follow for in-person sales. Today, I'm breaking down how to make the perfect online sale. Listen in to hear the key steps to follow to give online customers a memorable sales experience.
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0:00.0 | Business can be a lonely game, but it doesn't have to be. |
0:09.0 | Welcome to Boutique Chat, where we explore community over competition and how to scale your company with the balance and the happiness that we all seek. |
0:16.0 | We'll hear from product-based businesses of all types, retailers, e-commerce, and wholesale brands, |
0:21.7 | along with industry experts shaping the future of our industry. I'm your host, Ashley Alderson |
0:26.7 | from the boutique hub, and I can't wait to chat. All right, you've heard me talk about the |
0:35.5 | five-part process of the perfect sale as it relates to brick and mortar. |
0:40.8 | Well, today on five-minute Friday, let's talk about the five-step process for the perfect online sale. |
0:46.9 | All right? |
0:47.3 | So the first step in the process, remember, he was not the kiss of death question of, is there anything you're looking for? |
0:52.7 | Can I help you? |
0:53.9 | And the answer is always, |
0:54.9 | no, I'm just looking. So the first step in the process is simply relating. So how that translates |
1:01.1 | online is what's the relatable content that you're sharing online? You might laugh thinking about |
1:07.0 | it's pointless for me to shake my booty on TikTok. Well, girl, I'm not asking you to shake |
1:11.4 | your booty on TikTok, but I am asking you to share a quote or share a meme or share a funny story |
1:16.4 | or do some kind of silly sound bite from TikTok on Reels that is simply relatable. Your customer at the |
1:23.3 | end of the day simply wants to sit and scroll on her phone and find something she can relate to. |
1:27.7 | So you might as well let it be your content. |
1:30.0 | Your customer doesn't want to hear from you by this, by this, by this, by this, all the time. |
1:34.6 | They just want to relate. |
1:36.1 | So are you sharing relatable content that's going to get people to click or stop the scroll |
1:42.4 | or maybe leave a comment |
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