Fighting with health insurance is easy (for Jacqueline Fox)
An Arm and a Leg
An Arm and a Leg
4.8 • 1.1K Ratings
🗓️ 26 July 2013
⏱️ 19 minutes
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| 0:00.0 | Hey there. Almost 30 years ago, Jackie Fox was a young associate at a big law firm in Washington, D.C. |
| 0:06.5 | It was a Friday afternoon. |
| 0:08.0 | Jackie's mom was scheduled to check into a hospital the next day for life saving cancer surgery. |
| 0:13.8 | Except. |
| 0:14.8 | The insurance company was saying they wouldn't pay for the surgery. |
| 0:18.7 | Jackie called them right away. |
| 0:20.2 | I was like on the phone of my office going, |
| 0:21.8 | I am out the door to sue you over this |
| 0:24.2 | you need to understand because it's four o'clock so I only have an hour to find a |
| 0:28.9 | judge and I'm not gonna wait so they said that they would pay for it. |
| 0:33.0 | Great. |
| 0:34.0 | Yeah. All right. |
| 0:35.0 | Mom gets her surgery. |
| 0:37.0 | Does fine. |
| 0:38.0 | Jackie is ready to go back to doing fancy law firm stuff. |
| 0:41.0 | Except. While she was yelling at the folks at the insurance company, |
| 0:46.0 | Jackie had left her door open. Her assistant heard the whole thing. And the support staff at that |
| 0:51.6 | fancy law firm? |
| 0:53.0 | A lot of them were having trouble with their insurance. |
| 0:56.0 | So a steady stream of support staff |
| 0:58.0 | started to show up in my office with problems. |
| 1:01.0 | Because she said, here, you got this this fixed and that was how Jackie Fox started the |
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