Episode 131: Improving the Patient Experience with Corey Gehrold, Insight Marketing Group
The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
The Agile Brand
4.9 • 113 Ratings
🗓️ 27 April 2021
⏱️ 21 minutes
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| 0:00.0 | This episode is brought to you by Oracle. |
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| 0:26.0 | Take a free test drive at oracle.com slash enhance. |
| 0:56.0 | To read more about the topics discussed in the show, you can go to my website at theagil.world |
| 1:01.0 | and read my latest articles, or get a copy of my latest book, The Agile Workforce, |
| 1:05.0 | now available on Amazon and other retailers. |
| 1:08.0 | My name is Greg Killstrom, and I'm the co-founder and CEO of CareerGig |
| 1:11.0 | and the host of the Agile World podcast. |
| 1:13.0 | We talk a lot about customer experience and employee experience on this show. |
| 1:17.0 | Today we're going to talk about the patient experience and how the pandemic has forever changed it. |
| 1:22.0 | Tell me, discuss this topic. |
| 1:24.0 | I'd like to welcome Corey Garald, VP of client strategy at Insight Marketing Group. |
| 1:29.0 | First, welcome to the show, and why don't you tell me a little bit about what you do at Insight Marketing Group. |
| 1:34.0 | Sure, yeah, happy to be here. Thanks for having me. |
| 1:37.0 | So at Insight, we're a full service marketing agency focused specifically on helping independent medical practices, |
| 1:46.0 | attract and retain patients. |
| 1:48.0 | So as VP of client strategy, it's my job to make sure we're delivering on our promises for clients. |
... |
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