Hi, this is Greg Kielstrom. Welcome to season three of the Agile World, where we discuss customer

employee experience, organizational and workforce transformation, and how business can adapt and

continually improve in an agile age. The Agile World podcast is brought to you by tech systems,

an industry leader in full stack technology services, talent services, and real world application.

For more information, go to techsystems.com. To read more about the topics discussed in the show,

you can go to my website at theagile.world and read my latest articles or get a copy of my latest

book, The Agile Workforce, now available on Amazon and other retailers. My name is Greg Kielstrom,

and I'm co-founder and CEO of CareerGeg and the host of the Agile World podcast. In all times,

but especially in the midst of a global pandemic and financial meltdown, it takes guts to make big

moves or even small ones. Today, we're going to talk about Hutzpah and why it's critical to

individuals and organizations. To help me discuss this topic, I'd like to welcome Mason Harris.

First, welcome to the show, Mason, and why don't you tell me a little bit about your background?

Sure, Greg. Thank you for having me. My background, let's see. I have been both an employee

and an employer. I've had a fast growth company that garnered some recognition in the

Maryland DC area. So I've been on both sides of this. I've worked with people who are much smarter

than me, and some people who needed a lot of guidance from me. Both have been memorable.

I've been in through my business career. There's been a lot of evolution. I was in advertising

and mobile billboard advertising specifically. I also had an email marketing company.

I've been a public speaker, which I continue to do today, Mosul Ryder, and author my second book,

The Hutzpah Advantage, will be out soon. Great. Well, let's get right into it. So what is Hutzpah?

Great question. Hutzpah is one of those ideas, those concepts that we're all a bit familiar with,

but we have trouble defining it. So I'm going to throw this back on you. Do you have any

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