EP. 84 Building a Loyal Customer Community with Menswear Designer David August

The Tom Ferry Podcast Experience

Tom Ferry

Education, Business, Self-improvement

4.7 • 1.1K Ratings

🗓️ 26 August 2020

⏱️ 68 minutes

🔗️ Recording | iTunes | RSS

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Summary

How do you develop a strong client base that trusts you and what you have to deliver? In today’s episode of the Tom Ferry Podcast Experience, my friend and the man behind my suits, David August joins me to talk about building a loyal community with his clients through his custom-tailored suits! Since 2003, David August Heil has shaped the luxury men’s American bespoke tailoring industry. He’s dressed over 5,000 dedicated patrons including public figures like Kobe Bryant, Conor McGregor, Frank Gehry, Elon Musk, Robert Downey Jr., Will Smith and many more! David revealed about cultivating a strong friendship and collaboration with Conor McGregor and the infamous FU suit, the importance of quality customer service and product, and the new style while we all work from home. If you’ve been looking for ways to develop strong relationships with high-end clients or even offer high-quality service with your market, then check out this episode!

Transcript

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0:00.0	So here's the thing, entrepreneurs, leaders, salespeople. We all want to create
0:06.6	consistent, repeatable, and scalable ways to grow our business and our income and
0:10.7	we want to do it better, faster and more seamlessly. Why? So we can actually enjoy our
0:16.0	lives, take vacations and spend the quality time what we want with the people that we love.
0:20.0	How do we do all this without spending a fortune or running ourselves ragged?
0:24.3	That's the big question and this show is dedicated to the answer.
0:28.0	All right everybody welcome back to the podcast.
0:32.8	Super excited to have David Hyle.
0:34.4	You might know the name David August, right?
0:36.7	Or August McGregor, another one of his brands.
0:39.2	That's true.
0:40.2	David, we have so much stuff to talk about, but I just want to say, man,
0:42.5	thanks for coming in and doing the podcast.
0:44.1	We have Tom.
0:45.1	Thanks for having me.
0:46.1	It's my pleasure.
0:47.1	It's awesome to be here.
0:48.1	Yeah, man.
0:49.1	So for the people that don't know you, or maybe don't know your work I was thinking about this
0:54.8	morning like the people that I have seen clothes just being in your shop which is
0:59.5	just you know a little a little ways away from us. Connor McGregor, Tony Robbins,
1:05.0	Andrew Bachelli, I saw something in there
	...

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