EP | 698 - Be a Fly On The Wall In An Open Office Hour: Real Fixes To The Problems Coaches Don't Talk About
The Fitness Business Podcast with Erin Dimond and Jordan Dugger
Erin Dimond and Jordan Dugger
4.9 • 670 Ratings
🗓️ 8 December 2025
⏱️ 23 minutes
🧾️ Download transcript
Summary
Have you ever had a moment in your business where you think…
Okay, everything is working… but also nothing is working… and also I'm exhausted… and also I need someone to just tell me what to do next"?
Maybe you're a mom trying to grow your coaching business on three hours of sleep.
Maybe you're getting sales calls where people say things like "I'm a 4 out of 10" and you're sitting there wondering if you should even give the price.
Maybe you're leading a coach who's missing renewal KPIs and you're thinking "Is this a coaching problem… or a me problem?"
Or maybe your VA hits you with her personal financial stress and suddenly you're like "Wait a second. This is not my responsibility… but now I feel weird."
Today I'm taking you inside an open office hour call with my IFCA clients.
Real situations. Real messiness. Real coaching.
And I'm going to walk you through the exact frameworks I used to solve them so you can apply the same thinking in your business.
Time Stamps:
(0:20) Open Office Hours Call
(2:05) What We'll Cover
(3:25) New Mom and Entrepreneurship
(7:24) 4 Out Of 10 During Sales Discovery
(10:35) Self-Awareness As A Leader
(14:37) Ghosting and Still Paying?
(16:15) VA Employment Issues
(18:20) Important Recap Points
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Transcript
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| 0:00.0 | What you need to do is a version of what you did on the initial sales call and you need to paint the future vision. |
| 0:05.0 | So what do they want next? What things do they still want to do? Right? And then sell yourself as the bridge to that vision. When that's not happening and people feel like, hey, you did everything. You're doing a great job and they just feel like, okay, cool, I'm just going to go keep doing this. that's when they are done. |
| 0:20.7 | And a lot of times I see coaches make this mistake, |
| 0:23.6 | and they're accidentally taught. feel like, okay, cool, I'm just going to go keep doing this. That's when they are done. And a lot of |
| 0:21.2 | times I see coaches make this mistake and they're accidentally talking people out of resigning. |
| 0:28.4 | Hey guys, welcome back to the FitViz podcast. So today I'm coming at you with an episode, which is |
| 0:33.0 | really going to allow you to be a fly on the wall inside of our coaching container. So I don't know if you've ever felt |
| 0:38.6 | like in business, you're like, man, I don't know what's broken. I don't know. It seems like everything's working. Maybe it seems like nothing's working. Also, I'm exhausted. Also, I just wish someone would tell me what to do. Like, I wish I had someone who was ahead of me in business that I could just go, is this right? Is this wrong? You know, help. And so that's what we do instead of our open office hours. A lot of the times, like a lot of the times it's like, you know, people going through their unique roadmap. And they're like, okay, I'm at, I'm at the offer part. I'm at the ads part. I'm at this other Legion, you know, thing you taught me, help me, walk me through it. But other times it's just like this strange thing came up. What do I do? What would you do? |
| 1:15.5 | And almost always I have an answer because I've been an entrepreneur for goodness, um, 12 years now. |
| 1:22.3 | Jeez, that's crazy. And yeah, so I'm going to walk you through basically just the case studies from my last call. |
| 1:28.6 | Hey, this student came on. |
| 1:29.9 | She had this issue. |
| 1:45.5 | Here's how we solved it. And I hope some of these are really relatable to you. And you go, ah, I've dealt with that. And I don't know how to fix it. Or I'm dealing with it right now or in the future. Now I know. And so I've really liked this format because it's just been like the real life examples. So maybe you resonate with some of the people on this call. On the call, we had a |
| 1:52.0 | mom who's trying to grow a coaching business on three hours of sleep. Boy, do I relate there. |
| 1:57.1 | I had another student who she's like, I just got off the weirdest sales call where the person basically asked her, you know, on scale of one to 10, how do you feel she's a four out of 10? She's like, what do I even do with that? Had another student who came on and their assistant coach is missing their upsell KPI. And they're like, is this a me problem? Is this a coaching problem? I had another student come on who her VA hit her with some weird |
| 2:19.0 | personal financial stress and she was kind of like, wait a minute, is this my responsibility? |
| 2:23.3 | Like, you know, what do I do? I feel weird about it. So today I'm just going to walk you through |
| 2:26.4 | these real situations, real coaching, real leadership and just share with you exactly how we |
| 2:32.1 | solved them in real time. So by the end of this, |
| 2:35.2 | a few different things. We'll go over how to clarify your niche when you are like functional |
| 2:40.4 | hormone focused. Or if you're working with moms, burnout or burnout over stress, really any niche I |
| 2:46.6 | helped Angelique go, oh, think about it like this. Your messaging's going to be a lot better. |
... |
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