Welcome to Second in Command, brought to you by COO Alliance, where top-level

COOs share their insights, tactics, and strategies that made them the chief behind the chief. And now, here and now here's your host, Cameron Herald.

Florence Bowerne Herald.

Florence Bout is the CEO of Leverage, a New York-based company that helps entrepreneurs

and small businesses scale by providing on-demand resources to complement in-house teams with their

marketing, business operations, and

administrative functions. In her role, Florence is responsible for operational

performance of leverage with the main focus to support the internal

departments and through these departments the success of their clients.

In her day to day she works with each of the departments to achieve the company vision through the development

of the company processes, tools and systems, allowing leverage to operate productivity, profitably and set

itself up for growth.

She is a track record of problem solving and streamlining processes to improve business performance. Florence comes from a diverse background,

having studied engineering at Imperial College London

and consolidated her degree in multinationals

before fulfilling a passion for furniture design and starting a furniture company,

ultimately applying all of her engineering and startup knowledge at Leverage.

And Florence's CEO and I are actually friends, we're both members of the Genius Network together and that's Nick Sonnenburg.

So Florence, welcome to the Second and Command podcast.

Thank you so much.

It's lovely to be here.

Yeah, I'm looking forward to learning from you.

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