Ep. 430 - Mike Morse Law Firm COO, John Nachazel

Second in Command: The Chief Behind the Chief

Second in Command with Cameron Herold

Entrepreneurship, Business, Management, Careers

4.5 • 1.6K Ratings

🗓️ 10 December 2024

⏱️ 47 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

What does it take to build a thriving injury law firm while transforming traditional roles into revenue-generating opportunities? In this episode of Second in Command podcast, Cameron Herold talks with John Nachazel, COO of the Mike Morse Law Firm, about his role in scaling the business from 24 to 210 employees.

John shares how his data-driven approach, leadership mindset, and strong CEO-COO relationship have been instrumental in achieving exponential growth. John and Cameron delve into the value of the Entrepreneurial Operating System (EOS), the importance of fostering respect between the CEO and COO, and how John’s approach to leveraging data and problem-solving has created sustainable success.

Whether it’s aligning team goals, managing leading versus lagging indicators, or finding creative ways to optimize expenses, this episode offers invaluable insights for anyone in a leadership role. Enjoy!

In This Episode You'll Learn:

How to foster a respectful and effective CEO-COO relationship [10:10]
Why focusing on leading indicators can shape better business outcomes [8:11]
The power of being the “second best” at every role as a COO [6:04]
How turning expense areas into profit centers can revolutionize your business [42:15]
Why embracing EOS principles can bring clarity and alignment to your team [31:32]
And much more...

Resources:

Connect with John: LinkedIn

Get John’s book: Fireproof: A Five-Step Model to Take Your Law Firm from Unpredictable to Wildly Profitable

Connect with Cameron: Website | LinkedIn

Get Cameron’s latest book "Second in Command: Unleash the Power of Your COO"

Get Cameron’s online course – Invest In Your Leaders

Transcript

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0:00.0	I'm Cameron Harold, the founder of the Second in Command podcast. Really quick, before we jump into today's episode, you need to know about two important ways that we can help you and your company grow.
0:09.6	Number one, check out the CO Alliance. It's for CFOs, presidents, BPOps, or whoever is your company's second in command to the CEO.
0:18.3	The CO Alliance is the world's leading community for the second in command, and it gives CFOs the tools and connections to the CEO. The COO Alliance is the world's leading community for the second in command,
0:22.4	and it gives COOs the tools and connections to grow themselves and the company.
0:27.1	Head over to COO Alliance.com to learn more about our members and the results, the program,
0:32.3	and our 10x guarantee. If you qualify for membership, you can set up a complimentary call with
0:37.2	our team to discuss if it's
0:38.5	right for you. I'll tell you about number two in a bit, but first, let's start this week's episode.
0:43.5	We have lots of different leading indicators. How many lawsuits have we filed? Because once we file a
0:50.9	lawsuit, a clock is ticking and we're able to drive the case to ultimate resolution
0:58.5	and the earlier we can get that lawsuit filed. If we can file it in 180 days after the case has been
1:05.3	signed up instead of 210, then if we can shave 30 days off of it, ultimately what we're going to do is bill for 13 months
1:14.9	revenue in a 12-month period.
1:22.8	Welcome to the Second and Command podcast, produced by the C-O Alliance and brought to you by its founder, Cameron Harold. In the Second in Command podcast, we talk to top COOs who share the insights, strategies, and tactics that made them the chief behind the chief. And now, here's your host, Cameron Harold.
1:47.4	All right, our guest today is John Natchezel, who is a fantastic CEO for the Michael
1:52.4	Morse personal injury law firm out of Michigan.
1:55.0	It's a company that he's helped grow from 24 to 210 employees.
1:59.2	John's got his bachel's in finance and his MBA.
2:02.3	He joined the Mike Morse law firm as chief operating officer
2:05.2	back in 2008.
2:07.0	And after 20 years of sales, marketing and data analytics,
2:10.3	including six years of Ford Motor Company,
	...

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