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The Hair Game

Ep. 422 • Your Business Does NOT Care How You Feel w/ Stephen Gomez

The Hair Game

Salon Republic

Business, Arts, Fashion & Beauty

4.6570 Ratings

🗓️ 3 November 2025

⏱️ 53 minutes

🧾️ Download transcript

Summary

Salon business coach & trainer @saloncoachsjg shares a TON of advice and strategy to improve your business. We discuss how to track data to make better decisions, as well as topics such as client retention and mindset.
 
This Week's Topics:
  • The Importance of Live Events and Education
  • Steve's Journey to Becoming a Coach
  • Mindset and Accountability
  • The Importance of Client Retention
  • Understanding Rebooking Rates
  • Data-Driven Decision Making
  • Leveraging Technology for Growth
  • Transitioning to Software Platforms
  • The Role of Marketing in Client Acquisition
  • Financial Fitness and Business Management

Video versions of our episodes are on our YouTube channel for you to watch! Subscribe to our channel The Hair Game on YouTube and check out 'The Hair Game Podcast' playlist.

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Transcript

Click on a timestamp to play from that location

0:00.0

Your business doesn't care how you feel everybody.

0:03.9

It doesn't.

0:05.0

Your business needs you to pivot always.

0:08.7

Hi, we're Dreamgirl.

0:10.5

I'm Nikki Wildflower.

0:11.7

Hey, I'm Kendall Dorsey.

0:12.8

My name is Hunterdonia, and you're listening to The Hair Game Podcast.

0:20.7

Howdy Hair gamers, Donovan here, producer of the Hair Game podcast.

0:25.1

Our new location, Salon Republic in Philadelphia, in the Center City location on South 12th Street,

0:31.9

is coming along. We're doing in-person tours now. So if you're in the Philly area and looking for a new hair home, come

0:38.1

check us out. Book a tour by going to Salonrepublic.com and click locations. You can find

0:44.5

that Philadelphia locations and book a tour there. Or you can get there from our link in bio on

0:50.0

the Hair Game podcast. You can get to the website there. All right, on to our episode with Stephen Gomez.

0:56.9

How's it going, Steve? How are you?

0:58.8

I'm doing great. I just got off a plane yesterday from San Antonio.

1:02.1

I spoke at the premiere show, had two really great sessions,

1:05.9

and you know what's neat about live events.

1:09.9

As much as our industry has moved predominantly towards what we're doing right now.

1:14.8

And there's so much online content, it's just still great to get out live and be with people and meet people from all over the place.

1:22.2

I had people obviously from Texas, but we had people from Tennessee, from out here in California, where I live,

1:29.4

from Boston, from Maryland. We have people from all over the place. And people are hungry for

1:34.4

education and they're really looking to grow. And it's always great to connect with people that

...

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