HIGHLIGHTS • Your Business Does NOT Care How You Feel w/ Stephen Gomez
The Hair Game
Salon Republic
4.6 • 570 Ratings
🗓️ 3 November 2025
⏱️ 14 minutes
🧾️ Download transcript
Summary
- The Importance of Live Events and Education
- Steve's Journey to Becoming a Coach
- Mindset and Accountability
- The Importance of Client Retention
- Understanding Rebooking Rates
- Data-Driven Decision Making
- Leveraging Technology for Growth
- Transitioning to Software Platforms
- The Role of Marketing in Client Acquisition
- Financial Fitness and Business Management
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Transcript
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| 0:00.0 | You're listening to the highlights of the full episode. |
| 0:08.9 | Howdy Hair gamers Donovan here, producer of the Hair Game podcast. |
| 0:13.1 | Our new location, Salon Republic in Philadelphia, in the Center City location on South 12th Street, is coming coming along we're doing in-person tours now so |
| 0:22.6 | if you are in the philly area and looking for a new hair home come check us out book a tour by |
| 0:29.1 | going to salonopublic.com and click locations you can find that philadelphia locations and book tour |
| 0:34.8 | there or you can get there from our link in bio on the Hairgame |
| 0:38.6 | podcast. You can get to the website there. All right. On to our episode with Stephen Gomez. |
| 0:44.9 | So what's the difference between the person who's unable to make that step and change their habits and become comfortable with the things that are |
| 0:58.7 | uncomfortable, learn to at least bear the things that they don't like versus those who |
| 1:06.5 | aren't? |
| 1:07.4 | It all comes down to mindset. |
| 1:10.1 | In my second book, Interdependent Leadership, I teach about that you can really only build your business if you have inclusivity with your team. |
| 1:19.9 | It can't be, for example, if you own the salon, Eric, you coming up with all the ideas, that's exhausting, right? |
| 1:25.3 | So my philosophy is you've got to get everybody involved. |
| 1:28.3 | You'd rather have five or six hearts in minds looking at an issue and collaborating than not. |
| 1:34.4 | But the missing is perception. It starts with thinking, you know, that you and I could be connected |
| 1:41.6 | and I could espouse your values because I believe in what you've |
| 1:45.3 | created, therefore I want to work with you. But if I have a different perception around something, |
| 1:52.2 | like let's say retail, you know, you are very adamant about serving the guests at home care |
| 1:58.6 | and I am, you know, stuck in my thoughts that people can't afford |
| 2:02.7 | it and, oh, they're going to think I'm pushy. So if I have that perception, that is a barrier to my |
| 2:07.9 | own progression, and it's a barrier to me buying into your belief system. So even if we have |
... |
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