Ep. 326 – COO, Settle Inc., Olivia Micallef

Second in Command: The Chief Behind the Chief

Second in Command with Cameron Herold

Entrepreneurship, Business, Management, Careers

4.5 • 1.6K Ratings

🗓️ 31 October 2023

⏱️ 40 minutes

🔗️ Recording | iTunes | RSS

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Summary

Our guest today is Olivia Micallef, Chief Operating Officer of Settle Inc., an all-in-one fintech platform built to help e-commerce brands scale seamlessly. Olivia is a cross-disciplinary leader in fintech and banking, with expertise across strategy, product and business operations. Her current focus is on driving growth and managing operations. In her past role as […]

Transcript

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0:00.0	I'm Cameron Herald, the founder of the Second Command Podcast.
0:03.0	Really quick, before we jump into today's episode,
0:05.0	you need to know about two important ways that we can help you and your company grow.
0:09.0	Number one, check out the COO Alliance.
0:12.0	It's for COOs, Presidents, BP Ops, or whoever is your company's second in command to the CEO.
0:18.0	The COO Alliance is the world's leading community for the second in command and it gives
0:22.8	COOs the tools and connections to grow themselves and the company.
0:27.2	Head over to C.O.Aliance.com to learn more about our members and
0:30.7	the results, the program, and our 10X guarantee. If you qualify for
0:35.0	membership you can set up a complimentary call with our team to discuss if it's right for you.
0:39.5	I'll tell you about number two in a bit but first let's start this week's episode. I actually see
0:45.4	it coming from Alec our CEO came from a firm that's all about honest up-front
0:51.5	pricing no hidden fees being very transparent and very
0:54.8	straightforward on what it's going to cost and we've pulled that ethos into
1:00.0	settle because we want our customers to have absolute certainty over their
1:03.9	outgoing and so that's how we built the product the way that we have.
1:07.0	Welcome to the second in Command Podcast, produced by the COO Alliance and brought to you
1:18.6	by its founder Cameron Herald. In the Second in Command Podcast, we talked to top COOs who share the insights,
1:25.8	strategies and tactics that made them the chief behind the chief.
1:30.3	And now, here's your host, Cameron Herald.
1:37.0	Wow, I am super excited about this episode this week.
1:40.0	We've got Olivia McAuliffe, who is the COO for Settle, an incredible FinTech company.
	...

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