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Her money comes to you through PRX. Hey everybody it's Gene Chatsky. Welcome to Her Money. So here's a question for

the week. Do you trust your bank? Since 2008, the answer for many of us

has been, well, not so much. Every year Gallup surveys Americans confidence levels in a variety of US societal institutions, banks being one of them.

And this year's results tell us 30% of you have a great deal or quite a lot of

confidence in your bank. About a half of you have just some confidence and a little under a quarter have little to none.

This year's reading might have boasted the second highest level of confidence since the financial

crisis, but there are a lot of different surveys out there.

There's one from Bain and Company, which also tells us that U.S. consumers ranked PayPal and Amazon nearly as high as banks

for trust with their money, and there are about half of us that are open to buying financial products from established

tech firms.

This sort of demand for alternatives has been growing.

It will continue to grow as younger generations come along and so we thought

we need to have a conversation about banking and we're gonna do it with Lisa Servant. Lisa is professor and

department chair of City and Regional Planning at the University of Pennsylvania.

My alma mater, you all know, we are big pen fans here.

She wrote a great book called The Un Banking of America,

How the New Middle Class survives.

And it delves into the banking system and why Americans are looking

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