Ep. 113 – Full Scale Chief Operating Officer, Darrell Blackburn

Second in Command: The Chief Behind the Chief with Cameron Herold

Second in Command with Cameron Herold

Business, Entrepreneurship, Careers, Management

4.9 • 225 Ratings

🗓️ 15 June 2020

⏱️ 43 minutes

🔗️ Recording | iTunes | RSS

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Summary

There are multiple benefits in outsourcing your companyâ€™s services overseas and the Philippines is one of the best countries to do it. Full ScaleÂ makes the most of this by employing the greater bulk of their workforce from Cebu City, the countryâ€™s second-largest city. Despite the challenges associated with working in another culture and another time […]

Transcript

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0:00.0	Welcome to the Second in Command Podcast, produced by the C.O. Alliance and brought to
0:11.8	its founder Cameron Herald.
0:14.0	In the second-in-command podcast, we talked to top COOs who share the insights, strategies,
0:20.0	and tactics that made them the chief behind the chief.
0:23.0	And now here's your host, Cameron Harold.
0:27.0	Over the past 10 years, Darrell has spent his professional energy honing skills relevant to increasing financial stability and operational efficiency in a number of industries.
0:43.0	From startups to Fortune 500 companies,
0:45.2	Darrell brings a wide variety of knowledge
0:47.1	about the positive and negative of each side of the spectrum.
0:50.1	His experience includes helping to pilot a new clinical technology capable for a top 10 pharmaceutical company.
0:56.0	While there, Darryl has helped increase the adoption rate of the program
0:59.0	from approximately 25% of phase 2 and phase 3 trials to over 75% in just three years.
1:04.8	Most recently, Darrell has helped his current company full scale achieve rapid growth of
1:09.3	over 80% from 2018 to 2019, including 17 straight months of revenue growth.
1:15.0	He played an integral part in creating rapid employee growth,
1:18.0	currently over 190 employees worldwide,
1:20.0	while implementing and maintaining a culture needed to succeed.
1:23.0	At full scale approaches as a second anniversary,
1:27.0	Darryl continues to push the employees and company towards efficiency and productivity.
1:31.0	So Darryl, welcome to the Second of Command Podcast.
1:33.4	Great to be here, Cameron. Yeah, tell us just before we dive in, what exactly is
1:37.7	full scale and what are you guys focusing on as a company today?
	...

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