Welcome to the Second in Command Podcast, produced by the C.O. Alliance and brought to

its founder Cameron Herald.

In the second-in-command podcast, we talked to top COOs who share the insights, strategies,

and tactics that made them the chief behind the chief.

And now here's your host, Cameron Harold.

Heather Remick is the C.

O'O of Chantel-Ray Real Estate. After graduating from Virginia Tech with a degree in political

science and a concentration in legal studies, Heather discovered real estate obtained her license

and began selling as a full-time career. A few years later, she joined Chantel Real Estate as an admin taking on any administrative task she could.

Shortly after joining, she began selling again and worked as an agent for several years.

Heather started from a lower-level management position. selling again and worked as an agent for several years.

Heather started from a lower level management position

and worked her way up.

She established various processes

to help the company become more efficient,

and she did this for all departments

as she grew through the company to streamline their operations.

Two years ago Heather was promoted to C.O. overseeing all operations of the company.

This allows you to go into each department on a regular basis and make sure their systems

and processes work seamlessly,

always finding ways to become more scalable and more efficient.

Last year Heather co-founded a marketing and media company called Simprano, which she also serves

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